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December 2023 by Reece Thomas
Austin T. was super knowledgeable and helpful when it came to fixing my chevy.His previous experience at a chevy dealer really helped calm my nerves. 10/10 would recommend
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December 2023 by Sallie Stimatz
Always above and beyond!I am confident,secure, and comfortable with every experience.John is a first rate customer service professional.
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December 2023 by Leah Fawcett
1st time customer; lifetime customer. Paul and the crew gave the best customer service. In and out on a state inspection and very attentive. Waiting room and bathroom immaculate.
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October 2023 by Omer Cheema
Professionalism, Ethical values and Empathy:I recently faced some schedule and communication challenges with my vehicle related oil change and state inspection with CBA Frisco on FM 423. As soon as the owner of the business came to learn about that. Everything from that point turned into an exceptional experience. The owner, Ms Jonita White with her team members provided an exceptional service which was nothing short of excellence. Their unwavering integrity and ethics shone through as they accommodated my needs and ensured my vehicle was taken care of promptly and professionally. The exceptional level of service I received has solidified my trust in this establishment, making it the only place I will entrust with my vehicles and recommend to my family & friends. Christian Brothers Automotive, under the guidance of Ms. Jontia White, has set a remarkable standard for automotive service that is second to none. 100% Highly recommend it!
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October 2023 by Sami Allam
Overpriced. Dealership came in much cheaperEdit due to their generic reply: I was quoted 5k to change the radiator and motor fans. The dealer did the job for half the cost using only OEM parts. Explain to me how your cost is justified?
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October 2023 by Victor Olabintan
CBA on FM 423 in Frisco has been a great go to place for my vehicle repairs. They are very affordable. They communicate effectively and they provide me free rides home and back to pick up my vehicle. The convenience at an affordable price and great communication is unmatched. The service people are also great individuals. I recommend them always.Services: Transmission
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October 2023 by rwhit737
Great communication throughout the repair process. Provided courtesy ride. D.J. was great to work with and very good at letting us know what our options were and what order things needed to be done and why.Services: Air & cabin filter replacement
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August 2023 by Erica Jackson
Christian Brothers made this process for me so much less stressful. The customer service is absolutely amazing. Especially the manager John Turner. He’s so helpful and sweet.
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August 2023 by John Fink
Friendly and professional service. Nice waiting area. Clear explanation of the service before and after. Shuttle car service is great.Service: Transmission
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August 2023 by Steve Doyle
I brought my Honda CR-V to Christian Brothers for a brake job estimate a couple of weeks ago. The office vibe was very professional and accommodating. John Turner was my service advisor who offered me a bottle of water and was very efficient at getting my car evaluated. John went over every item that needed to be repaired in detail and gave me a great estimate. I decided to have the work done there and a shuttle service brought me home and back. The shuttle driver was also very polite and professional. This is the best car repair experience I have ever had from walking in the front door to leaving the business. My family will bring all of our vehicles to Christian Brothers Frisco for future services. Thank you!
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July 2023 by Krystal Michelle
The guys here are always top notch and will go ABOVE and beyond will customer service and vehicle care. I have never met a group of people so dedicated to making sure all questions are answered and all needs are met. From the guys inside, to the guys out in the shops, you'll never meet a better group of people.Services: Tires
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July 2023 by Angela Rothermel
Christian Bros. is our number one "go to" for all our automotive needs. Christian Bros. is professional, efficient, honest, and top notch in their automotive services.Services: Electrical repair
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May 2023 by Kathryn Waite
I have been a Christian Brothers customer for over a decade. Even with moving to Little Elm and switching my service to the Christian Brothers branch, the professionalism and service is just as wonderful here! I tell everyone I know that no matter which CBA you visit, you will be well taken care for.Services: Electrical repair
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May 2023 by Bob Pieknik
My driver door handle broke and I also needed my auto leveling system repaired. They were professional and timely and did the job right!Services: Steering & suspension repair
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May 2023 by Jim B.
Jim, trustworthy and honest service continues to be our goal, so know that your remarks are taken seriously. We would welcome an opportunity to address this matter immediately, and we invite you to send your phone number and availability to
[email protected]. Thank you. Respectfully, Christian Brothers Frisco WestAfter about one week, I received this message from the unnamed "business owner." It is a robot response. My remarks were not taken seriously. I politely and sincerely asked for an amicable and fair resolution. John (a polite man) talked to his unnamed supervisor, who said there was nothing more he could do. I lost $4,000, and they wanted to charge me another $2,000 for work they said had to be done on a 2018 Mazda 3 that had less than 100K miles.
