Charlotte Russe is a destination for the latest clothing, footwear, and accessory trends with unbeatable pricing. The store is noted for being super clean. Customer service experiences vary. Some reviews report no customer service and unhelpful staff. However, many other reviews highlight great and amazing customer service. The management is described as very good, with an amazing store manager who does everything possible to help. Staff members are noted as helpful, kind, and amazing, going above and beyond to assist customers, such as helping to find items and offering chargers for a dead phone. The team is praised for being patient and assuring during a stressful situation. Customers loved the clothes and the super cute outfits available.
Such a cute place and amazing customer service, I lost my phone looking everywhere for it, turns out I left it at this store, and a kind lady named Gray asked me if I was looking for one and even had it charged just so I can call it and find it, can’t say thank you enough!!
August 2024
My first time visiting the new location, super clean, great customer service! Management was very good! Gray was very helpful and kind to help me look for what I needed!
August 2024
My first time visiting the new location, super clean, great customer service! Management was very good! Gray was very helpful and kind to help me look for what I needed!
