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January 2024 by Trenton Larkin
Very nice store in a great location with very friendly staff.
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January 2024 by Jeff Rossi
Not a lot variety but great prices
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June 2023 by Lauren G
Most of these other reviews are spot on. The employees are this store are rude and unhelpful. This store reminds me why I hate shopping at carters.
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May 2023 by Lauren Groh
Most of these other reviews are spot on. The employees are this store are rude and unhelpful. This store reminds me why I hate shopping at carters.
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February 2023 by Surendhar Reddy
It’s nice
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November 2022 by Michael Green
This store operates so ridiculously slow. I order online to save time. I end up waiting 15 minutes in line at least even when just one person in front of me. Then half the time they only give me part of my order. Thankfully I learned to check so don't have to come back.
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November 2022 by Srikanth Sama
Rude staff and no customer centric. You should avoid if you have a choice to visit another store.
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August 2022 by 김김Jihye
Thank you AlinaShe kind and sweet I will visit this store instead of shopping online.
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June 2022 by Cynthia
I always have such a bad experience at this store with the manager. Don’t work in customer service if you’re not good with people. She has an attitude problem and is inflexible when it comes to dealing with customers. I never have these kinds of issues at any other Carter’s except this location.
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September 2021 by Parinita Pudi
Carters is amazing and the rating I’m giving here is not for carters. I would give carters a 5 star for regular clothing but the rating here is for the staff. I’ve always had almost unpleasant experience with most of the staff - not all of them. The staff there is mostly unpleasant and not welcoming. They need to be a little more warm towards customers given they’re a kids store.
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August 2021 by Alexa D'Orazio
Poor service. How hard can it be to process a return and exchange/order items to the right size ? Employees need better training including the Manager Nicole.
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June 2021 by R Basak
Best cloth for kids. They are soft, colorful and with good fabrics. There are variety of choices and price range. Most of the time I have seen discounts. The shop is not big one but have lots of option for girl and bites.
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November 2020 by PEGAH ABDOLLAHI
Worst carters store I have ever been to. I return something and order an item online at the store. They put it as store credit so when I wanted to return they gave store credit. Plus terrible attitude from cashiers. Won't come back ever.
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September 2020 by Lisa Rausa
I went into the store today in Frisco Tx off Preston Rd. I shopped the store, & had my things ready to purchase, when I was approached by an employee asking me "Ma'am, you have a mask right?" To which I replied, "No - I have a Medical affidavit/exemption that prevents me from wearing" to which she tells me she "doesn't care" & it's against company policy for me to be anywhere in the store, I need to leave immediately. I ask if she can get corporate on the phone, as I own 4 l...
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September 2020 by Lianella Razumovich
Horrible customer service! Had to leave in the middle of my shopping because they were forcing me to wear a mask over my nose when I told them I have a severe medical condition! Rude employees! Not coming back