7:30AM - 10PM
3644 Main St, Frisco“Highly recommend! I came in with battery trouble today and Ruben was very kind and helpful. He explained the situation very clearly and gave me options, The battery replacement was reasonable and done promptly. Ruben was very professional and courteous.
Thank you!”
10AM - 5PM
1925 K Ave, Plano“Victor was my sales person, he was very personable, helpful and wasn't pushy to make a sale. He let me test drive different cars and did no hover over me. I walk around and check everything make sure I was happy with my choice I felt that I could trust G&R to buy a car from them.”
“6.17.2024 update: Jon was extremely helpful!!! Amazing service ? ? ?
The Hawaiian lady who works there, provided us with exceptional service. Highly recommended.”
“I will always shop at this particular O’Reilly store because they always go above and beyond for me. Recently , they have changed my key fob remote battery, helped me replace 2 car/motorcycle batteries and helped me with my check engine light. Today in particular, John and Pablo provided outstanding customer service. I’m so blessed and thankful for their help today!!!”
“Great service. Staff were very knowledgeable on the fit-form-function for a replacement battery needed for a garage door opener. Product was in stock. Simple order-to-pickup via web.”
“Excellent place to buy cars, I recommend it, 5 stars are few for the service and the kindness and transparency with which they help you. Thank you, Mr. Victor, for your attention!!!”
7:30AM - 10PM
2901 W 15th St, Plano“I would like to thank the gentleman that was at the counter (older guy couldn’t get his name). He was very helpful assisting me and my sister when we arrived at the store. We came for a coolant hose and he went above and beyond with the costumer service. I really appreciate his service and god bless him.”
“I have had multiple encounters here and have had nothing but exceptional service every time from not only management but service. Navid and Lowell have helped me more than countless times with phone repairs and were kind enough to replace my screen under warranty timely and efficiently and deserve recognition for their accommodations. I always have a wonderful experience coming here. 100% recommend this store and the staff specifically for their outstanding assistance and friendliness. Truly lifesavers!?”
7:30AM - 10PM
1408 Jupiter Rd, Plano“Jake asisted me from the moment i called before I came.. answered all my questions... put up with my wittiness and craziness while he was servicing my battery issues.. It was like I was at my friends instead of an actual business. He knows so much and is gave amazing customer service.. I WILL ONLY GO TO THIS SPECIFIC O'REILLYS FOR ANY NEEDS FROM NOW ON!!! Thanks again!!!”
7:30AM - 10PM
5013 Main St, The Colony“Great bunch of guys & gals working here. Always super friendly and ready to help out to find parts or update my account with warranty parts for future exchanges. There are many locations but this is my favorite above others. Not sure why but it seems like everyone is happy to be there working & helping find the part you need. Stop by you won't be disappointed.”
7:30AM - 10PM
401 N Custer Rd, McKinney“Had a superb experience with this guys.On a saturday night urgently needed to change my car battery. Went to two famous shops who has shops in different zones in the coutry. One turned down me saying we are about to close and other one said its too cold outside to change. Lol!!!Called these guys. Jonathan picked up phone and said he will do it in 10 minutes and He did. Great employee anybody can have. I highly recommend to talk to him if you go there. Super positive attitunde. He saved my day.Realised employees like him saves the shop and business.You just got a customer for life. No more other zones..And thanks a ton again!!!”
7:30AM - 10PM
2976 FM 423, Little Elm“Ruben provided excellent customer service. He was extremely knowledgeable and made my experience a very pleasant one!
Anytime someone has car issues it is typically very stressful, but today was the exception with Ruben. He got me the right part, told me to bring the old one back for a refund, and I forgot to bring my receipt with the part, but he went the extra mile and pulled up a new receipt and refunded me for returning the old broken starter.
I will drive to this particular O'Reilly everytime!!
Store 1906 it the BEST!!!
2976 FM 423
Little Elm, Texas 75068”
7:30AM - 10PM
1900 K Ave, Plano“I was at your Richardson Store. I called a young man named Daniel about a concern I had with a rock hitting my windshield. He said “come in and I will show you a kit that we have and help you.” He was so friendly and kind. We drove to the store and he walked me through the steps of what to do then he came out to my car and took a look at the area in question. He said I should worry about those because they were so tiny and hadn’t spidered out like others he showed me near by. I found his his service, friendliness, and honest absolutely amazing and outstanding. I believe he he is the Assistant Manager. Well done Daniel! Thank you. I will be a customer for life after todays experience.”
“Excellent service. Just stopped in to replace my car key fob battery. They offer a lifetime service option where you pay about $15 and they will replace the battery for as long as you have the fob. This is my third time in 10 years to need a battery. I don't have to mess with wrestling the fob open or remembering which battery to buy. They are an authorized repair shop, so the work is guaranteed. It doesn't matter which shop you go to. You don't need to carry around the receipt because they look up the agreement by your phone number. Definitely worth the money.”
7:30AM - 10PM
3081 Ridge Rd, McKinney“Mary was an absolute rockstar. Kind, quick, and very helpful. She installed my battery for me without hesitation and saved my evening. It’s people like her who go above and beyond that make a difference in people’s day.”
“I highly recommend this store because of Jesse who works here. He provided exceptional customer service. He helped me locate what I needed informed me of the differences and what was cost effective. He was so knowledgeable and kind and even installed my windshield wioers. He even took the old ones and boxes of the new ones away.Jess3 is incredible and I am now a customer for life! Thank you Jesse so happy to have met you and I really appreciated your kindness.”
“Had a great experience with both Brodie and Gerald here. Our battery died very late in the evening and Brodie helped replace it even though we showed up right before closing time. Great service. Thanks guys.”