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November 2024 by Kerry Lynn Smith
We met our Designer, Anna, when we entered the Bassett store in Frisco, TX. She was friendly and personable without being pushy. After giving us time to look around, she answered our questions and guided us through the ordering process. We live several hours from this store and our items had to be shipped from different locations. Anna kept us updated during the process. One of the lamp shades was damaged when we received it and as soon as I notified her, she initiated the process of having another one sent to us (which we received within a week). We also ordered an extendable dining table that we are so pleased with. Anna has been helpful and knowledgeable!
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October 2024 by Yan Zheng
Really great working with Anna. Really helpful in our home furnishing process. Very responsive and easy to work with!
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October 2024 by Julie Weaver
My experience at Bassett with Anna Pringle was amazing! She helped me pick out couches and chairs for my living room and den. She was so helpful! I will definitely be using her again for other rooms in my house.
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October 2024 by Mary Herrmann
I originally went to Bassett Furniture in Frisco to purchase only one chair but after meeting with Shari, an especially charming and knowledgeable salesperson, I ended up buying two! She took the time to explain about the quality of Bassett furniture and showed me so many options. The comfort and beauty of their furniture is quite impressive. Shari even came to our home on a day off with color samples and which was so helpful in our decision. My husband, who is usually a hard sell was win over. We look forward to working with Shari again soon.
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October 2024 by Amy Boone
Shari Todd was wonderful. She helped me find the perfect furniture for my bedroom and living room. The experience was easy, and my end result is amazing.
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October 2024 by Donna Davidson
We are very happy with the quality of the furniture, and the choices they have to offer. Working with Shari has been a pleasure. Love the new styles!
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October 2024 by Linda Carmon
Two weeks ago my sister and I went into the Basset store in Frisco, Tex. We make our annual trip there every September. The sweet lady that we bought furniture from last year was not there but a darling young lady named, Anna, was so helpful in helping me with an accessory. She was so accommodating and friendly. We love our Basset store and you need to hang on to Anna, she’s a keeper! Thanks, Linda Carmon & Brenda Short Paris, Texas
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October 2024 by Christy Petray
Dionne is absolutely amazing and, oh, so personal. I just moved to a home in the DFW area, and I am redoing one room at a time. She was so patient while assisting me in choosing a new sofa and rug for the den. She listened to the descriptions of my art, other furniture, and the feel of what I wanted to create.
She knows interior design, and will help you minimize your options (too many options can be overwhelming) as well as steer you in the right direction. I really appreciated her help. I will be back to work with Dionne! I met her at the Bassett on Lover's, but she just moved to the Bassett in Frisco. Go see her!
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September 2024 by Tanner Smith
Anna Pringle is the best! She made the buying experience comfortable and fun. It’s like shopping with a friend who’s also a design expert. You’ll laugh and have fun but also find what you’re looking for. Recommend going to see Anna for your next couch purchase ? ?️
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September 2024 by Jerri hennessy
Shari was knowledgeable, patient and personable! We had a wonderful experience!
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September 2024 by Ginger Van Nest
Worked with Anna who did an amazing job designing my living room and bedroom. She took the time to inperson measure my rooms to ensure the design will be perfect.
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September 2024 by Ruth L
Shari Todd was very helpful!
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September 2024 by Kim Earley
Shari was wonderful helping us select the perfect furniture combinations for our home! She is knowledgeable, kind, and helpful! We had the most amazing experience with her and she follows up to make sure everything goes well through delivery. She is super responsive!
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September 2024 by Tom Remy
Shari Todd was very knowledgable, helpful and pleasant .
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September 2024 by Adrianna Wronska
Do not shop in this store, I purchased sofa spend over $5k plus purchased additional warranty for fabric to be disappointed. I have went to the store in December 23 selected sofa and discussed this is sofa for high traffic, two small pets area and I need fabric that can manage that. Selected Performance Fabric, and within 6 months the fabric is peeling/shedding, made first complaint and was told I have to use fabric shaver to shave the fabric etc, which is silly. I didn’t buy sofa to be using fabric shaver all the time. Made a complaint again and I was told that I have to be cautious how I use my sofa, I bought sofa for use not to look at it!!! The Store Manager with an attitude telling me I have to use fabric shaver, her response is the fabric warranty doesn’t cover that fabric material shedding and they will not replace the fabric. At some point she was telling me to be careful what blanket I put or pillows again so silly this is sofa for use not for look! Basically trust me don’t buy in that store. You are better off to buy cheaper sofa somewhere else than go to Bassett as the sofa quality is so poor, customer service is awful! Save yourself thousands of dollars not worth it!