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June 2023 by Raven Price
Would be nice to have Saturday hours again or even until 6PM on Friday. Makes it difficult to deposit checks that the app can't accept. I work 9-5 myself so can't come when they are open and their night deposit box is useless and out of deposit envelopes and seems to not work anyway. The app works great but as for customer support when you need it, not so much.
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April 2023 by Jerrick Turner
This branch lied when I opened an account that I would be able to overdraft after a year and it’s been over a year I am still not able to over draft. I even went to a branch near me and they told me I would be able to overdraft in March and it’s April I’m still able to overdraft. I called this specific branch today and I talked to members at this location and I believe I also talked to the branch manager Evan who told me that I can’t overdraft and they won’t allow me. WOW. Who likes being lied to?? I will be closing my account.
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October 2021 by Brenda Meyers
I called for information on purchasing foreign currency. I was put on hold for 10 minutes and gave up!
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September 2021 by Rebecca Cusimano
Whenever I go here i send my check or deposit up. The. Wait forever. Most of the people are always new and have no clue what they are doing. Go to a different branch or differ bank.
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July 2021 by Padmaja
Weekend hours would give a 5star definitely.
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April 2021 by James
Excellent staff. Good location. Okay hours. Weekend or extended hours would be nice.
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February 2020 by J J
Excellent staff. Abysmal hours. Need weekend or extended hours.
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April 2018 by Mark Darkazalli
five stars for customer service MARIAMA (polite and helpful)she was my officer and she went out of her way to take care of oping a new account with them, very highly commanded.
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August 2017 by Mason Z.
I personally love walking into this bank, once you walk in you feel like you are welcome; this bank just has a very homey feel to it. When I walk into Wells Fargo it just feels like business, but here you feel like you are all family. Other than the feel, they have great account options including free checking! They are decently staffed as well so that is a big plus!
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July 2017 by Vaibhav Lade
Good customer service !!
