-
March 2024 by Xavier Riley
Avis Car Rental has truly outdone themselves with their outstanding customer service, leaving a lasting impression on me during my recent experience. From the moment I entered their facility, I was greeted with warmth and professionalism, but what truly set this experience apart were the efforts of two exceptional customer service representatives: Manitua and Ron.Manitua and Ron embodied the essence of trust and kindness, treating me not just as another customer, but as a valued guest with unique needs. Their approach was not only professional but also personal, making me feel genuinely cared for. They listened attentively to my requirements and worked diligently to tailor my reservation to fit my needs perfectly. Their flexibility and willingness to go the extra mile to ensure my satisfaction was remarkable.In an era where customer service can often feel automated and impersonal, Manitua and Ron remind us of the importance of human connection and the impact of genuine kindness and dedication. Thanks to their exceptional service, my experience with Avis was not just a transaction, but a delightful journey from start to finish.I cannot recommend Avis Car Rental enough, especially if you're fortunate enough to encounter Manitua and Ron. Their outstanding service not only met but exceeded my expectations, making Avis my go-to choice for future car rental needs.
-
February 2024 by Patrice Texada
After dealing with Ron & Avis, I won't rent a car from anywhere else! Ron and his staff went above and beyond for me! Always very nice to deal with and really took care of me. Each team member was so nice, even with my unexpected schedule changes.
-
January 2024 by Jss Rajesh
This is a wonderful location for avis car car rental the staff was really amazing very friendly wanted to thank ron smith for his service to the customers and also i am going to take car rental at this location every month
-
December 2023 by shafia mahdi
There is a girl at the reservation desk who screwed up our reservation and we had hassle when we went to return and we were charged extra. Looks like she needs good amount of training.
-
December 2023 by Jenny Six
Heinrich was phenomenal, we had a death in the family and needed a last minute rental, it was packed but he was very friendly, efficient, motivated to help and communicated clearly. Very impressed.
-
November 2023 by Ken Hewitt
A huge shoutout to the owner and his management team. I needed to extend my reservation and spoke directly with the Manager of this store CJ, (Heinrich). He was very professional, informative, and work with my schedule so I can come in to complete my new reservation. Upon arrival I had the pleasure of working with Ron. Just like the owner Ron was very professional and already had the details for my reservation which was exciting. I did not need to spend additional time explaining the details for my reservation. I was in and out in less than 5 fives minutes.If you are looking to reserve a rental, I highly recommend anyone to work with this TEAM. Keep up the GREAT WORK!!!
-
November 2023 by Rodney Beene
Great prices, clean vehicles.
-
October 2023 by Ahmad Rashid Ahmad
Great customer service. 10/10
-
October 2023 by santosh kumar Vytla
Worst customer service and most rude staff, I gave one star as google doesn't allow to give a zero...try to avoid this place if possible.
-
July 2023 by Debye Leon
Great staff! And the mini van I rented to take my family made for one of the greatest and easiest weekend trip!
-
June 2023 by J Walker
Easy to get to. Friendly. Great cars and super quick check out and check in. Highly recommend.
-
June 2023 by Joseph Chicoskie
When I arrived to pick up my AVIS rental car today, my car was not ready. After waiting 30 minutes, I received a dirty rental with only half a tank of gas. Before I depart on my trip, I now have to take my AVIS car rental to the car wash and the gas station? Unacceptable. There is an Enterprise Rent-A-Car across the street—a 2-minute walk. Beware and take your business elsewhere.
-
May 2023 by Tiffany N.
Random little Budget in a strip mall, bonus points that they are open on Sunday for a few hours! The operation seemed very bare bones, so much so they didn't do a walk through with us, they just told us any pre existing damages and then had us take a look on our own. The gas was a quarter full which is fine but when we returned the car with half a tank, we were charged $84 for gas. That just created a hassle with contacting, uploading documentation or not. I don't know who helped us since it was literally a transaction of just giving my license and credit card over. However, another bonus is that we booked a reservation for a RAV4 or something of the like and got a Lexus SUV, no complains there.
-
March 2023 by Sophie K.
I usually don't have good experiences with Budget, but I had multiple great experiences here and with Amir. Just make sure to call ahead of time to double check if your reservation/ car can be ready - it depends on other customers returning the rental car on time.
-
March 2023 by Nathaly W.
Awesome staff that provides excellent service at this location. There was a little wait to get to the desk when I arrived and it was busy spring break week but the staff got it down with friendly and fast service. I was very happy with the car I rented. Thank you for taking care of my family. Highly recommended!
