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July 2025 by Matha Goram
Didn't find anything noteworthy. More choices in some other stores in the mall. Perhaps it is better to browse online before stepping into this store.
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July 2025 by Dipti Kothari
I’ve been a loyal customer across all of Athleta’s sister brands for years, and I’ve always had positive experiences—until this visit. I went to the store to exchange a petite item, and while the store reps were helpful in placing the order, the manager was not friendly or welcoming at all. On top of that, despite making a purchase, I was not offered the free tote that was being given out. As a long-time signature customer, I expected better service and recognition.
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July 2025 by Persis Kaabi
It is too pricey for average quality
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June 2025 by Bri Richie
Here to raise the star average for this store. This is THE BEST Athleta in DFW! Biggest store, super helpful staff, and super easy checkout.
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June 2025 by Marianne Pickford
Supporting Simone Biles is absolute trash
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February 2025 by Superb Maids Dallas
Good store!
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January 2025 by Terri Fischman
I really like Athleta clothes. Besides that, Mark, the manager at the San Antonio store, is super. So are all of the sales associates. Knowledgeable and fun to work with when shopping.
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December 2023 by Alvah Woodhull
Poor Athleta..every restriction applied on every promotion-so at the end of the of the day, here is the promotion, but no, can’t use it on anything.
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October 2023 by Vivian Zhu
Great store but terrible staff. She wasn’t rushing me out when there was more than 20mins before closing. And she even asked “why are you shopping so late?”, then made a list of rude comments about my work and schedule. She needs a different job, not customer facing. I left the store at 7.55pm then went to Lululemon and the ladies left me looking even when it was a few mins last 8pm. What a difference!
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August 2023 by Laura “Mod L Photography” Levitan
5 stars for the clothes 1 star for the service at this location. I was so glad to find a great fit for one of my kids at Athleta. We found so many great options that fit. The issue was when trying to get a fitting room no one helped us. We saw other people get welcomed quickly and offered help. We weren’t offered any assistance at any point. No one came to offer help with sizing or other options despite not seeming to be busy with anything else at the time.When we went to the register one associate was ringing up another customer while the other ignored us doing something with inventory at the counter. She finally stopped what she was doing and asked if we were ready to check out when another associate who was hanging clothing behind us asked her.In a store with 5 associates and so few customers it made zero sense to me to ignore people who were actively attempting to purchase clothing.I like to shop in person whenever possible to make sure people keep their jobs but I won’t be visiting this location again.They need to learn how to smile, welcome people and ask if they need assistance.
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July 2023 by Regine Yaites
Not a great experience. I just left the store and have never felt so “othered” in my life. I do not believe I am their target demographic especially after the manager gave me an ugly face once I told her I was just browsing. I normally shop online and will keep doing so. This location does not have to worry about me or my purchases.
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July 2023 by Sarah Ghanem
Very bad customer service.They’ll smile at your face only if you’re buying but then treat you like garbage when returning. Very very disappointed. Athleta used to be way better than that.
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July 2023 by Claire L.
1. Click on the photos above. 2. If your vibe doesn't resemble that of the models pictured, good luck getting acknowledged at all. I begrudgingly visit this store to make returns for online orders from time to time, but I gave up on browsing the store a long time ago. In contrast, the other workout clothing store from Canada across the hall is always packed.... for a reason.
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October 2022 by Karen Gale
Great clothes, nice shop and friendly staff.
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October 2022 by Rosa Arreola
Some clothes ate pretty but prices are to high.
