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January 2024 by Joseph Filipski
This store is worthless. We went there when it first opened and they sent us to a corporate store. I bought a new iPhone yesterday and an AT&T employee sold me their screen with a lifetime warranty. They did a poor job putting it on but I didn’t notice until I had left. I went back today and they tried charging me $10 to replace it because of their terrible job! Terrible/zero customer service and I will be sharing this awful experience to the neighborhood since it was no bigger for their employee.
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January 2024 by Joseph Richardson
The ATT store on 423 near Stonebrook Pky is not a place to go. I spent almost three hours there and still didn’t get the phones I wanted. Don’t go there!
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December 2023 by Maaz Awan
Mike was super helpful and considered of needs. Gave me full attention and did the best to help me. I would recommend visiting this store location and ask for Mike.
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November 2023 by M. Schooler
Kozi really helped me get my account and internet set up. He went the extra mile. When I came into the store with a shipping issue he took care of it. He's the best!
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November 2023 by Heriberto Jasso
Austin was super knowledgeable on all my issues. If he couldn’t resolve my problem, he gave me exact instructions on how to solve the problem when calling the 1-800 number. Great Customer Service by Austin.
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September 2023 by Linda Lopez
Kozi was extremely helpful. He was very kind and helped my daughter and I find the best choice for us. We had some technical difficulties and through everything he was patient, understanding, and helpful! We appreciate all his help through the entire process!
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September 2023 by Tyler Middleton
Evelyn and Kozi were the best! Evelyn was very helpful and knowledgeable about my service and she made the appointment super smooth!! Thank you!!
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September 2023 by Irma Eaves
Kozi was a great customer service agent. More employees need to have his easy manner and politeness
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September 2023 by Bobbie Kpandeyenge
This store has had numerous employees that didn't know what they were during but so far I'm having great customer service and Evenly was great.
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September 2023 by Cynthia Ackermann
Evelyn and Kozi rocked at patiently helping me with my phone and other technology. I’m so thankful for their kind help. I’m a repeat customer! Thank You!
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September 2023 by kelvis calles
Evelyn helped me set up a new account she is very lovely and was very informative would definitely go to her again. She is amazing!!
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August 2023 by Elizabeth RAMOS
My husband and I went in on a Saturday afternoon to upgrade our phones. We were immediately greeted by Evelyn and she was great. She got our new phones ordered and helped us through the entire process seamlessly. It only took about 30 minutes and we were done. She was very nice and knowledgeable. I would definitely recommend this store!
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August 2023 by Dan Roseveare
Evelyn was so helpful. She found a way to help us get newer iPhones and reduce our monthly bill. She was very knowledgeable, professional, and focused on customer service. She is an excellent employee and AT&T is lucky to have her.
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August 2023 by Jamie Phillips
Micheal was great to deal with! He was very thorough and followed up with me several times. Excellent customer service which is rare these days!
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August 2023 by NATALIE JACOBO
Evelyn is amazing at this store..she really helped us with a little issue we had with such professionalism. Will definitely be going back specifically for the service Evelyn provided…