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February 2024 by Pat McNutt
Cheryl was a great help. She helped me find the best fit and style for me and when I had to return them was even better with the exchange. It made finding the best glasses for me very easy.
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December 2023 by Juan Ramirez
Great place to get glasses. The staff is very welcoming and respectful
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November 2023 by Mary Horn
Customer service was great. Very helpful in helping me choose frames. Problem was they put in the wrong prescription in my left lens. After I left the store, I realized something wasn’t t right with the left eye/lens. I went to my dr’s office and they found that a -.50 was out in instead of a -.50!!!! So I had to take them back to the mall area and return them. She was extremely nice and accommodating. Now I wait.
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October 2023 by Veronica Martin
Cheryl demonstrated excellent customer service and demonstrated professionalism throughout the process from start to finish, especially assisting me with the frames and explaining each brand to me that I selected. Cheryl provided a brief detail of Visionworks's services and options, the timeline, and how I will receive a message notification on when to come in to pick up my glasses. I am enjoying my glasses!!!
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October 2023 by Catherine Pleasants
Overall, my experience here has been satisfactory in recent years. This eyewear center has an assortment of frames for adults with smaller faces. That’s critical for me. <<>> When my thin metal Visionworks frames broke after 18 months of daily wear, I was able to get affordable replacement frames here with no trouble. It happened again after another timespan, with equally easy success for me. <<>> Sometimes there are associates here who seem less skilled than some of their coworkers are. I recommend ongoing training efforts to bring all of them to customer-ready standards.
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September 2023 by Renee
Emma is truly exceptional. Especially when it comes to providing good old fashioned customer service. In addition to being professional and knowledgeable about the products and services; she is also friendly, patient and sincere. She assisted me on two occasions. Each time, she left me feeling confident in my purchase, and as if I had just been helped by a dear friend.
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September 2023 by Rachel Hammond
Closed early. Went for a pick up order. If you advertise to be open until a specific time pls honor this. We drove in rush hour traffic to get there. Really disappointed.
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September 2023 by Billy Baker
She was great and I’m going to refer all my friends Cheryl
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August 2023 by Kathy Teflos
I’ve been very happy with Visionworks since I switched from my eye doctor a year ago. They have saved me a lot of money when ordering new eye glasses and contacts. And that is a huge help for someone who is retired and lives on Social Security income.
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July 2023 by Blanca Julia Rodriguez
I can't say enough good about this place. The manager Brendalee, she was top notch the entire time. Very compassionate, kind and helpful. I was in a very tight budget and she made magic happen. Will definitely recommend to my family, and friends. Thank you !!!
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July 2023 by Bernard Beltran
This place is awesome i would recommend it to all family and friends.Ms. Emma and the Mgr are so nice i will continue to go there for as long as i need to get my new glasses every year.
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May 2023 by Nakisha Adams
Great experience. Ms Emma is the real MVP
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February 2023 by Chelsey Lewis
Emma went above and beyond to help me secure a replacement pair of prescription sunglasses in time for an out of town trip I had scheduled. I had just had my car broken into and a bag with my eye glasses had been stolen and I needed a replacement asap. She definitely impressed me with her shared sense of urgency and priority she placed on helping me get my order in time. I am so grateful for her!
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February 2023 by Howi Duke
Emma at this location is fantastic!! She guided me through insurance specifics and did a super job helping me choose frames and best options to stay in my budget- I appreciated her patience and expertise!!?thankyou!!
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December 2022 by Carlene Steen
You may never get a refund back like they tell you even if you did exactly as paperwork with Vision Works says about returns and refunds. Several reviews complained about not getting refunds in 2022. AWful awful doing paying customers this way! I returned glasses I could not see out of 3 times in perfect condition. with in the 100 days. Still after months have no refund!! Beware !!