-
February 2024 by Chris H
Arrived with more than one hour left during the posted hours for passports. Employee said they only do 5 a day and the back during a different day. There was no line today, just didn’t feel like offering the federal services we all pay for.
-
January 2024 by Alyson Enamorado
I gave them my original copy of birth certificate and they lost it til this day Im trying to recover it I don’t recommend if your trying to get personal information done here.
-
January 2024 by Mohamed Gomma
Horrible place to go to - I scheduled to do passport 2 times and they makes you wait over 1 hour for nothing - after all the wait they came out saying they can’t take pictures the FILM on camera is out ( FILM ??!!!) what film ??The camera they using doesn’t include FILMS we are not in 1980 !!They just making excuses !!Not only that - I went inside and there is 2 people working not 1 person ?!!!???
-
January 2024 by shea brayley
Self service kiosk ALWAYS gets stuck, have to wait 30 minutes in line to send a package thats already paid for
-
December 2023 by Christy J
I get anxiety going to the post office. I don't know why but I have for many years. We just left there, and it was the best experience of my life at a post office. The lady was super pleasant, helpful, and informative. We were in and out in less than 10 minutes, and I did not have near the normal amount of anxiety. ???
-
December 2023 by kevin burke
Horrible. They obviously can't read addresses. I get mail delivered to wrong address. They tried to deliver my package to the wrong house, that was empty and up for sake. It took me four days to find my package, because the carrier obviously can't read numbers or letters. And it happens too often. I go out of my way to ship thru FedEx or UPS. At least I know it will get there.
-
December 2023 by Jonathan snyder
The mail delivery truck floors it in our neighborhood with posted speed limits of 15mph. He goes atleast double that
-
November 2023 by Nicole Shelby
I would give this place a one star, but I believe his name is Mike at the counter, and he’s awesome. So I’ll give this place an extra star because of him. He’s always been patient and helpful to me when I needed to send packages. My main issue is I keep getting mail for a Tanja Keller, I have no idea who this person is or why I keep getting her mail for the past 2 years. The past 2 years I have written “not at this address, return to sender” on all the mail addressed for her. I’m at the point now where I’m just going to put it in the trash. Two years is enough time to change an address. I’m tired of having to write return to sender for two years! Stop sending her mail to my address, please. I have even written to the post office about this months ago and keep getting her stuff. Ridiculous
-
October 2023 by Brian Brock
This post office needs to get some training on the process of getting a new passport. According to the state department and the private consultants I hired I should have been able to use a letter from my company with stated travel dates in lieu of not having a travel itinerary.The people that work there are typical government employees that aren't their to help but do the bare minimum to collect a paycheck. They don't even know the basic requirements for passport documentation causing me to waste my time coming down their and just telling me they wouldn't except my letter. The woman working their wouldn't even get her manager because she said he was too busy.She is the poster child of the typical postal employee and needs to get trained.I then went down to the Harris county clerks office and the whole process was done in 30 mins in which they did except my documentation.They need to hire somebody that cares and knows how to do their job!
-
August 2023 by Melissa Craig
Worst Post Office. I ordered checks and they just never arrived. I have packages regularly shoved into my mailbox that do not fit. I've had two books damaged within the past week because of that! Also, I had an important package that I ordered returned to sender. The reason the Post Office gave was that the recipient moved and didn't leave a forwarding address. I have ordered from this vendor in the past, and have used the same address. Ridiculous.
-
August 2023 by Jamie Budd
Absolutely incompetent. I am moving and choose to set up my mail forwarding to start Sept 16. They overlooked it and started forwarding now. I lost important mail. I came here to fix and and they just shrugged their shoulders and said they'll write a note to the delivery person. Horrible.
-
August 2023 by Richard Davis
House mail man great service attitude on time. At post office they may need to take lessons from outside mail carriers. That would be good . All seem to work there tail off tho.
-
August 2023 by Monika Kardos
I had to wait two hours to renew my passport here because their copy machine was down and had to go to the library to make a copy or my driver's license. The people who work here take their time even if the line is out the door. Glad I do not have to go through that for another ten years because I would not go here again.
-
July 2023 by Kevin N
Yes, post office is such a scam. I am an active eBay seller. I print all of my shipping labels through eBay, which already includes enough postage to be sent. Yet the man at the counter told me it was not enough postage, and that I needed more stamps. 100% untrue because I have been able to send out 20 packages at another post office and everything was OK. Why are they trying to force me to buy more postage when I don’t need it. Avoid this post office. Nothing but liars!
-
July 2023 by MalII Family
My package marked delivered but no package in mailbox. Went back to look at security camera, mail carrier didn’t put any package inside the mailbox. Called, they took my info. & said would call me back in 15 min. Sadly, they never did. This is Friendswood, TX, in which my husband always brags about.
