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“I have used Extra Space Storage for quite some time, but recently had to salvage what I could from the unit after the hurricane hit. Was able to keep a third of what I had and also able to find a location closer to me. Even though I felt rushed to go through all I had at the other location, they still were a tremendous help in getting rid of what was too messed up to keep.”
“We had a small unit there and it served us well the entire time having it. The facility was easy to access and the staff was extremely friendly and accommodating!”
“Hello it's my first time renting the person name Derrill attended me was so nice an friendly showed me everything step by step on how to use the app an how to open the gate very keep having good pp thank u for everything”
“Marivel is such an amazing customer service and helping me out and understand about my unit was such a help. She smiled the whole visit, showed me my unit and everything. Excellent CUSTOMER SERVICE HERE. Thank you Mari ”
“Been here close to three years, absolutely love this place and easy handling office workers. So helpful and extremely attentive. Thank you so much Public storage”
“Charsalyn was very friendly and accommodating helping us pick a storage unit. She was able to get us the best possible rate and was informative throughout the process.”
9:30AM - 6PM
1238 FM 1462, Alvin
Truck Rentals
“Very polite and helpful office personnel. Felt my belongings were very secure. And liked that it was open til 10pm, giving me enough time after work to either place or take out something.Very clean.”
“Exceptional Service and Peace of Mind at Public Storage, Thanks to AmberReview:I recently had the pleasure of storing my belongings at Public Storage, and I must say, the experience exceeded my expectations, all thanks to Amber. From the moment I walked in, her warm hospitality made me feel welcomed and valued as a customer.Amber's professionalism and genuine care for my needs were evident from the start. She took the time to understand what I was looking for and provided personalized recommendations tailored to my requirements. Her extensive knowledge about the facility and its security measures immediately put my mind at ease, knowing that my belongings would be in safe hands.Throughout the process, Amber went above and beyond to ensure that I felt comfortable and confident in my decision to store with Public Storage. Her attention to detail and commitment to customer satisfaction truly set her apart. She addressed all my questions and concerns with patience and clarity, making the entire experience smooth and hassle-free.Thanks to Amber's exceptional service, I left Public Storage feeling not only satisfied but genuinely happy knowing that my belongings are well-protected. Her professionalism, friendliness, and dedication to providing top-notch service deserve recognition and praise.In conclusion, I highly recommend Public Storage, especially if you have the opportunity to work with Amber. She is a true asset to the team and has undoubtedly made my storage experience a positive one. Thank you, Amber, for your outstanding hospitality and for making me feel like a valued customer.”
“I had a wonderful experience in signing up for my new storage. Both employees were very helpful and explained everything I needed to know. They also had a good attitude during my stressful move , which really made a difference in my day.”
“Front desk was very helpful and the lady was very sweet. I would definitely recommend this place to any friends and family or too anyone looking for a great place to store anything”
7AM - 8PM
10330 Gulf Fwy, Houston
Truck Rentals
“I really appreciated the two guys that was very helpful and patient with me on my out of state move even when I had questions they answered each question and was very professional their names where Mr Derick and Mr Don are Dan was his name I just wanted them to know they are very helpful?”
“I definitely recommend this car rental place. They accept cash, credit, & debit. The staff is very friendly and informative. They got me approved to rent a vehicle fast and easy. Since it was short notice (needed same day) vehicle options were limited, but that is expected if you have common sense.”
“Uhaul is consistent across the US. The truck needs some tuning. The lock on the back was rusted and it cost me extra time with unloading. Everything else was fine”
“Amazing customer service! That Hunter kid was the only one working and it was very busy at the time and he was very helpful and quick to get the line down and people off in their trucks.”
“I had just experienced the worst customer experience and let down from Hertz. No smiles, no offer of solutions just hateful, and we were expecting to leave the next day. My husband called Bay Area Rentals on a whim, we had nothing to lose at this point. They got us in, exactly what I needed way less than Hertz. Amira's customer er service and her partner were amazing with smiles and understanding. I will never go anywhere else.”
“Best experience we've ever had renting a u-Haul!! The staff is so friendly and helpful!! I would definitely recommend this location for your uhaul rental needs!!”
“Jon the Branch Manager is one of the kindest people my husband and I have ever met. We were in a really tough spot and needing to move our 5th wheel, and he really went out of his way to help us and was so understanding. If you want to know what excellent customer service is or you just want to learn how to treat people the right way, take your business to Jon. Integrity and honesty isn't lost, it's just a little harder to find these days...you can find it here. Thanks Jon for all you do and all you did for us.”
“One of the NICEST U-Haul places I've ever been to! The owner and his wife were super friendly and helpful. And they also happen to sell some pretty cool t-shirts there as well! Definitely recommend this place if you need a U-Haul.”
“Staff was polite and friendly. Process was done online and check out was smooth. Upon return staff was polite and friendly also. Very clear and informative on charges and when to expect email update with receipt. I would definitely rent from here again. Location is easy to get to. Many moving supplies available in-store including tow accessories.”
“I had brake warning light issue with my Freightliner. These Gentlemen didn't stop until they got the problem solved. Im very grateful I was in the area... And was able to rely on such knowledgeable and professional men. As a Lady Driver it means a lot to know there's people who still care about safety and Lives. Thank you guys ... I really appreciate you All for your determination and hard work. !”
“Caytlin was super. She has great customer service. She was very patient. She waited for us to bring the truck back. She was very thorough. Caytlin is a great asset for the company.”
“Reserved two furniture dollies and was told none were available. That would have been a deal breaker for me!! Turns out they had two in the back, thank goodness. Suggest you call and confirm first whether this location can guarantee they have the equipment available before you arrange your move.”
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“I was very pleased with the service at the Friendswood location and an affordability of the storage units. Nancy was very nice and helped me through it quickly and efficiently. I would highly recommend.”