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February 2024 by Johhny Cash
Showed up last night around 8:50 p.m. I went to footlocker and champ’s across from them and they didn’t have the pandas I was buying for my wife for valentines but they had them. Asked them for the size I needed and they bought it ASAP. Service was ok that’s why I gave them 4 stars.
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August 2023 by Taylor Scott
Customer service needs to be worked on better
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June 2023 by Juan Torres
Asked to try out some shoes to one of the female reps when she went to the back to supposely find them she didnt resurface till 15 minutes later with no shoes in hand. She still made us wait, when my wife comfronted her about making us wait she denied we ever asked for shoes needles to say never again Shoe Palace this is what happens when you hire friends and family.
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April 2023 by Art Sol
Lots of shoes for kids, some new releases not all, specially for adults
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April 2023 by Beverly Addcox
Don’t recommend. Manager highly unprofessional. Will not be buying any more shoes here after my disappointing experience.
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November 2022 by David Ryu
Tyrone wouldn't give me my size 13s
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June 2022 by Mohamed Qudih
Good shoes but not my size?
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March 2022 by Kelly Guerra
Worst customer service the girls there are too busy worrying about taking pictures then helping customers
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January 2022 by Liam Welch
There was an extremely rude employee named Tyrone who would not give me my size 13 shoes, and he also said he did nasty things with my mother. I was recording it to prove that he was being a meanie and he called security. Eventually I wrote a diss track on him
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January 2022 by Endi Kuka
I am not very fond of Tyrone, he smashed a customers mom and didn't sell him any shoes. Not very valid he's def a dababy enthusiast.
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January 2022 by Luxembourg Ball Mapper
Tyrone wouldn’t let me get my size 13
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January 2022 by Henry Mitchell
Didn't give me my size 13
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November 2021 by Elias Balleza
There stuff was alright I bought some shoes and 2 shirts cus they had a sale going on for them. The thing is though the shoes that I bought, one of them started to hurt really bad and I had only worn them for 3 days I just wanna know I can get a replacement or my money back feel like I got ripped off.
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September 2021 by Lauren Casas
Love this store. Always get my sons shoes here but but they nvr have my little ones size
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August 2021 by Mr Castillo
Very bad shopping experience. We were looking around for some shoes did not find what we were looking for! So during the time I was looking several reps came up to me and offered some clothes that they had on sale. So I picked up a few jackets that were on sale for 24.97 org price was 50. So I get to the check out. The stuff I got did not ring up at the ticket price that was on tag. I asked to talk to a manager, the great said the store can not honor the price due to some paper work price change? How is that the customer fault? That the team failed to update the price change update. But yet they have reps offering those items walking around to offer to customers. Just got the old bait and switch. So the great came do not introduce them selves or greeted me. Just said He can not prove match it but would give me 10% off the 50 price. He never showed empathy or even tried to offer a great customer experience So I asked why he was reps walking around offering g those priced items to customers if the price is not right. He said to hustle people. A few reps where getting cash app money for some Jordan's that just came out that day I said why are you letting your workers do that? He did not reply. What other shady things does this mgr let the reps do! So I asked again please match the sale price he said no. So I asked for a Business card. He said he does not have one. So I asked again are you sure you are a manger he said yes very rudely. What kind of store manger does not have a business card. So I asked for his district mgr name(Gabe) and contact info. He refused to provide me with that information. So after a few mins he did find a business card and wrote his name and his district mgr phone number. Only to find out it was the store's phone number that no one will answer. So I have a family of 5 that always insist to shop here spent thousands of dollars here since the store opened a few years back. But they have lost my business. I will share this experience with every one I know at 5g speeds
