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“Venkat at the Zagg Kiosk in Baybrook Mall is awesome! He knows his phones and his screen protectors. He has put two screens on my new Samsung S24 Ultras perfectly. I highly recommend you visit him and use the Zagg product - you will save money over buying at your cell phone carrier's store, and there is an easy replacement process at Zagg's multiple locations. ?”
“Riley Burse was hands down the most knowledgeable and helpful person I have ever encountered in the tech world. He took time and resolved all the problems I was having with switching my home to to AT&T's direct tv, and switching my phones and watches to AT&T, my AT&T password, my internet, my phones, my AT&T login, AppleCare, all the things! The night before, I spent 6 hours on the phone with apple and made a two trips to an AT&T store and one to an Apple Store. I was beyond frustrated and raging. So... if you need any help with AT&T... go to the friendswood location and ask for Riley Burse. He is smart, helpful, patient and a God sent!”
“Some of the best service I have had with a phone transfer or upgrade. I generally hate the process of anything upgrade or transfer when it comes to phones (I honestly emoted that when I walked into Sams). But must say working with Su was such a pleasure and he got everything set perfectly. This has locked me in to TMobile for the next decade.”
“Sincere, William, and Alex are all amazing! They made my transition from Verizon over to AT&T extremely enjoyable. And even when issues got too difficult to figure out on Firstnet verification William pointed me to the right person who handled it perfectly! Thank y’all!”
“Today my mother needed to transfer her old information to her new phone. Both Chris and Bryan were extremely helpful and personable. They went above and beyond to help us, even adding in little things like cleaning up my own phone screen for me. I've always appreciated the service I've gotten at this location, but I really hope these guys in particular stick around for a while!”
“The help my girlfriend with her phone because the Wichita fall store customer service person don’t act he want to help her and she had to go to this one in friendwood tx”
“There great they really were trying to help me with my problem they couldn’t be it’s ok I give them props for at least trying the only thing that they accidentally took my charger and then they gave me a used one and I don’t think it was better then the one I had I was a bit upset about that I never went t back because they would probably just think I’m trying to get a free charger but overall the experience was great thank you guys for trying to help with my issue .”
“Went in with a technical issue with a phone I bought direct from Samsung. Thought it was going to be a complete pain.Will was very helpful and had everything resolved in under ten minutes. No high pressure sales tactics. Just courteous and efficient help.Thanks for your help!”
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“Great shop! Took care of my iPhone 14 with a rear glass replacement and new battery. Excellent work! Had to have some warranty work done no questions asked and received courteous and expedited service.”