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July 2024 by hippo bread
Have everything, smaller store so everything's close together - that being said though the pharmacy is an absolute joke. They don't care about costumers, have no sense of urgency, and are willing to argue with YOU over a mistake your doctor or even the pharmacy made. They won't tell you if they don't have your meds available, won't check other stores to see if they have it, it's all around lazy. Some of the self checkout employees are rude, and will act like you're trying to steal stuff whenever you're really just having an issue with the old machine reading a barcode. Not the best Kroger by far, but whenever I'm in a rush and need to be in and out I usually come here since I know where everything is and usually at least the old self checkout is open. The new ones are almost never in use.
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July 2024 by Ashley Yohn
Easy to run in and out to grab a quick few things. Friendly staff!
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June 2024 by Jan
I like Kroger's here and I've had really nice employees help me and customers because I have health problems with neuropathy, but lately here and other places in friendswood, I've had customers look at me and get all their mucus spit on the ground towards me in the store and outside and I've had people tell me go back to Mexico, Im an old brown skin woman and I look indigenous and a strong Mexican look, but it has been getting worse,and I was born in Tx and have 1700 ancestry and I feel for people that can't speak up , if security cameras are on, you can see this behavior, and it's mostly elderly white men and some of these people work in high positions in friendswood, I recognize some of them, I just hope that people can be more nice out there to everyone, no matter how they look
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June 2024 by Y Watson
Picked up cooked chicken tenders for the kids from the Deli. They were unseasoned, no salt, nothing. The kids took 1 bite and spit it out. Just horrible. I should have brought them back to the store. Do better.
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June 2024 by Tara Costello
The self checkout is extremely annoying… otherwise I do love their selection. They have healthy alternatives I can’t find at HEB.
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June 2024 by betty stiles
They have corporate office controlling the A/C. Was so hot the last few times shopping. I'll have to shop elsewhere if they can't correct this
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May 2024 by Helen Delossantos
I am very disappointed at the training your sacker get. They need to learn how to pack groceries. You do not put heavy items on top produce. Put too many heavy items in one bag. Put cold stuff with dry stuff. Please retrain your sackers.
I'm also very disappointed you do not allow your elderly employees to sit down while checking , especially you gas station attendants. I realize you give rest breaks by law but it is very difficult to stand for a full shift.
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March 2024 by Monika
This is the least busiest Kroger I have been to. The pharamacist and techs are nice and give shots painlessly.
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February 2024 by William Butler
Great for the basics. If you need more, go to HEB.
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February 2024 by Candie Permenter
It's crucial to have a sense of belonging and camaraderie in the workplace. I feel it promotes a positive work environment and this store does that for me.?
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September 2023 by M Murdock
Service quality is on a rapid downhill slide. My last visit mid-day mid-week found not a single checker and they closed a bank of self check registers leaving a long line to join the line at the other group of registers. After waiting and checking out my groceries, with at least 3 employees watching, I went to the customer service counter to express my concerns but it was also unmanned. I asked a store employee to see the manager and she told me to go to customer service. I explained that no one was there but she didn't offer to page or assist. So instead of a private conversation with a manager I'm posting my displeasure publicly. Wake up Kroger!
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September 2023 by A A
Clean store and fast checkout. One of the cashiers Olga, was very friendly and helpful.
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August 2023 by Chris Hinojosa
On more than 1 occasion, customer parks in curbside parking, gets out and goes shopping leaving little to no spaces for the curbside customers. Employees see this and don't say anything.
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July 2023 by Allen
Always have what I'm looking for.
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July 2023 by James Havel Sr.
Poor customer service
