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10AM - 7PM
1108 Baybrook Mall, Friendswood
Jewelry Stores
“Very friendly just had gone to a store on fairmont and left because the staff was really rude and unprofessional. Im glad I did the drive. Will be coming back to get my newborns ears pierced.”
“My partner and I have been going to the Friendswood Baybrook location for about 5 years and the service that we are provided is exceptional. There are two sales guys, AJ and Carlos, that make us feel like we’re not just customers, but family! In the past we used to go to other jewelry places, but after meeting these two and feeling great everytime we visit, whether we’re buying something or just stopping by to say hi, you won’t find us going anywhere else!
Thank you AJ and Carlos for making our visits not just about a sale, but about the relationship.”
“Connie and Billy are the best- not just in the diamond business, but just the best people! Good old fashion customer service with outstanding quality jewelry- I’ll never use anyone else.”
“The sweet lady Yi at sales in sales at the Baybrook mall is amazing! 2nd time I've com back to her and I will continue to come to only her in the future..I gotta pop the question soon and I will need her help!”
“Toneil and Christian were awesome to work with. My wife and I have bought several pieces of jewelry from the Baybrook Mall store and they make the process fun. I would definitely buy from them again.”
“They are excellent people. I bought jewelry from them. I've had jewelry repaired from them.I will not take my stuff anywhere else.Great place, You can always do lay ways too.. They are very trustworthy.”
“These folks have been my “go to” resource for watch battery changes and other miscellaneous jewelry repairs for years. They’re quick, efficient and reasonably priced. Thanks BAJ! ?”
“Have been a fan of Kendra Scott designs and a loyal patron to this brand over the past few years. Recently, my other half purchased a necklace and earring set as a Mother’s Day present for me. Not a month later one of the earrings slipped out of the back at some point during my day and was lost. I was upset but let it go. Last week, the chain of the necklace gave out near the design piece and was most certainly not repairable. Upon walking in I was promptly greeted by Isaiah who listened with intent to solve the situation and not just respond. He understood that I was disappointed with not only the loss of what this set was to me sentimentally but with the fact that this is not the quality I expect from this brand. Isaiah completely replaced the set and even set to inspecting it before packaging it up. Way to go Isaiah and thank you for such above and beyond customer service! This is the kind of service that keeps loyal customers coming back.”
“Staff were super nice! The store was package with beautiful jewelry and materials for your needs. Prices were very reasonable! Highly recommend for your jewelry needs!”
“I was helped by a lady named Alesha great woman has a lot of passion and drive to help the customers such as myself. As she was helping me pick out my wife’s gift I found out she had cheated on me and unfortunately had to leave the store. Will be back next time hopefully soon! (Take me back coco)”
“I can’t get enough of the shoes, jewelry and purses! All things hearts- just take my $$ lolAll sales associates & workers are simply marvelous and so helpful love this location!”
“I just want to say I had a wonderful experience today, and it's all because of Itza. She did an amazing job of making sure all my needs were taken care of. I had an online order, but it didn't go as planned, but she rectified the situation, stayed cool and calm, and made sure I was good. It was seamless and effortless. I wish all my experiences with customer service was as good as this. If I had ten stars, she definitely deserves it.Thanks Pandora, for choosing someone who takes cares of the customer so well ??!!”
“Miranda at Baybrook Mall was extremely patient and helpful. We will definitely come back to see her. Awesome customer service with a smile. Thanks, Miranda! :) A+A+A+A+A+A+”
“Been rocking with Ali and Alex at Supreme for the last six years. Only place I’ll buy my jewelry from! Custom service is A1! Highly recommend you give them a try! Customer 4L here!”
“what can I say? James Avery has been a family tradition. My daughter and I love shopping here for the "perfect" charm. We all have JA Charm bracelets and the memories of each charm are so special. Great staff, great selection. Love this place!”
“I went into the store to look for a gift for my wife’s birthday and the manager
Diamond showed me a lot of options. The whole team was great, and Diamond went out her way to help me find the perfect gift. I was very indecisive at first, but she was patient with me and helped me make the day a little more special for my wife.
Even brought my daughter a few days later to get her ears pierced.”
“Needed some cash, and I pawned some very expensive tools and was given the amount of cash I was asking for. Every one was very friendly and helpful. I was in and out with cash in about 15 minutes. Thanks Becca ?”
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“Update on 11/5/24- Original review was from a year ago. The repair is still going strong. And I've taken better care of it so his lecture worked. ?
I needed a pearl placed back in a ring I have. They were very friendly and prompt with the repairs. The quality of work looks great! I got a little lecture about not being so rough on the ring, and he isn't wrong ?. I just picked it up today. I will be using them for any jewelry repairs going forward.”