JCPenney is a large retail store that offers a wide range of clothing, home goods, beauty products, and accessories. Since 1902, the store has been known for providing style, quality, and good value to customers. Shoppers can find apparel for kids, men, and women, along with footwear, jewelry, and various accessories. The store also features a new beauty section called JCPenney Beauty, which includes skincare, makeup, and beauty deals from well-known brands like Covergirl and e.l.f., as well as Black-owned brands through Thirteen Lune. Many customers appreciate the helpful staff and good sales, especially in departments like cosmetics and lingerie. Some have found unique items that are hard to find elsewhere, including bedding, bath items, and drapes. The store offers convenient shopping options such as free shipping and curbside pickup. Customers have had positive experiences with employees who go above and beyond, providing patient and friendly service, even assisting with last-minute needs like last-minute gifts or special requests. Overall, JCPenney is seen as a helpful store with a wide selection of products and attentive staff, though occasional service issues have been noted.
Good selection of products, somewhat difficult to get assistance
June 2024
The place is clean & organized. The employees are friendly & helpful for the most part & service at the line is fairly speedy...
May 2024
I found many items that I have been unable to find elsewhere, including online. Penny's used to be my go to for bedding, bath and drapes, so after not finding what I wanted online I went to 2 separate Penny's locations and both were helpful.
