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January 2024 by Doris Rodriguez
Bad costumer service. I asked two time for help and got ignored.
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December 2023 by Italiana M
Girls at the counter are rude everytime we shop here. We'll stick to online orders
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August 2023 by Jezz Man
Great deals, many different style of clothes to choose from, great deals found at Hollister online and mobile app.
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April 2023 by jessica walter
horrible customer service…i was at the store enjoying my shopping until i go up to pay out and the employee( wish i got her name) did not try to even smile or hide the fact that she was annoyed. and here i am greeting her with a smile when it’s suppose to be HER job to do so. after that i matched her attitude because i’m not going to be nice to a employee who isn’t doing the same. went to another store and the treated me nice and i did so as well.. that easy….
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March 2023 by Jasmine Huynh
I enjoy this brand, but too bad that my experience has to be an unpleasant one. The teenage employees here have really rude and stinky attitudes. There was one nice black girl which helped me at the changing room. But the rest of the employees make me not want to return here. So unprofessional. Y’all need to train your employees in customer service and how to be friendly.
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March 2023 by Donnie Dennis
Very nice store and great service
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December 2022 by Jenifer Garza
I work at the mall as well and I went in on my break because I heard they had good promotions. I stood in line for five minutes because the girls at front were flirting with some guys. Then when it was my turn to check out they just walked away like nothing happened. When I finally got their attention to check me out , someone else was asking them for help which they totally ignored. I had to let them know several times another customer needed their help. I love the store but their employees need to do better on their customer service !
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October 2021 by Victoria Pino
No service in fitting rooms, no heads up that the store was closing, don’t take unidays
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September 2021 by Kerah Costly
I love Hollister clothing because it is affordable and good quality. I have been buying their jeans for years now. My weight have fluctuated over the years and no matter what I could always find my size there. Other places it has been very difficult to find a size that fits my thighs and my waist. I’ve never had a problem when I go to the store. The variety of the clothes change often so you’ll never see repeat clothes. This is perfect if you want something new. I recommend going here! The s staff are so nice and always willing to help no matter what. I will continue to shop here for many more years.
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September 2021 by Lael Martinez
Guy named Julian Trevino was very friendly and helpful, helped me have a great experience.
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August 2021 by Imran
One of the my best shop. Comfortable.❤❤????.
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May 2021 by connie r
I was not allowed in the dressing room with my 13 year old granddaughter. I had to stand outside of door. Manager said it was their policy. Will never come back to this store.
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May 2021 by Connie R.
I took my 13 year old granddaughter to the Baybrook mall Hollister store today. The manager refused to let me go in the dressing room with my 13 year old granddaughter. I asked her why and she said only 1 person per dressing room. I informed her she was 13 and the manager said she didn't care that was the rule. I told the manager that I was not purchasing anything I was not able to see on her. The manager told me she would have to come out and show the cloths to me. I am shocked at the way this store treated us. I have never been treated like this before and worked in customer service for 20 years and would have never had a parent or grandparent away from their child they were with.
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October 2020 by Angela Tong
They do not honor the posted promotions. The sign said buy on get the other 50% off and the only explanation was the sale ended 2 weeks ago. The dates were not listed. I think they should have honored the pricing and removed the signs when the sale ended. Won't be shopping at that location anymore.
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February 2020 by Mom PotatoCan
They have a verity if sizes and color.Me and my daughter resently went here to shop for clothes.We found 12 outfits that all fit and were sooo in these days
