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“We love our Bassett furniture. The quality is exceptional. Jami came to the house and made sure everything we were buying was cohesive. Jami was amazing to work with!”
“After owning my Lovesac sactional for a couple of months, I am pleased to say it was the right choice for my family! I have the great team at the Baybrook Mall location to thank for making our experience so positive. Kaylyn was an absolute superstar and is a big reason we chose to order directly from the store. She is so knowledgable, personable, and really helped guide us in the right directions when it came to designing our dream couch. Since getting our new sactional, we’ve already reconfigured it at least a dozen times to accommodate movie nights and game nights. And when it came time to completely switch up our living room setup, our couch was able to make the adjustment too. The versatility and adaptability of these couches is what drew me to the Lovesac brand in the first place, but the great experience at the store really cemented that this was the way to go. I am very happy with the quality of my couch so far and am looking forward to adding more pieces in the future from my friendly, local Baybrook Mall Lovesac!”
“Ruben was exceptional. Even when we didn’t quite know what we wanted, he remained helpful and guided us to the perfect dining room set for our family. Excellent experience and service!”
“Shamim was very helpful and allowed me to take my sweet time deciding on the furniture I wanted to get. She didn’t pressure me at all. Appreciate the great customer service!”
“Working with Eva (Uptown Houston) was an absolute pleasure from start to finish. She transformed both an office and my living room into beautiful, functional spaces that perfectly reflect my taste and lifestyle.
Her attention to detail is wonderful and I appreciated her ability to listen and understand my vision - and then translate that into something even better than I could have imagined.
I have had many compliments on both spaces, and couldn’t be happier with the results. I highly recommend Eva to anyone looking to elevate their space with style and intention.”
“We purchased a sleep number bed recently and Nara helped us decide which one we liked. She was very knowledgeable of the products and options, very patient as we changed our minds several times and really made us feel welcomed by not rushing us through the process!”
“Walked in thinking I wouldn’t find what I was looking for. Paul met me at the door and greeted me and just let me wander about without pushing me for a purchase. Fell in LOVE with a modular couch and a super beautiful wooden bed frame. Walked over to Paul, made my purchases and scheduled my deliveries. The prices were very fair and I must say the quality seems very good. Paul was fantastic and quick. The entire experience was relaxed and I felt ZERO pressure. Thank you Paul!”
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“Experience with Sales lady Suzanne was really good. The only objection I had was the set of sheets that I got as part of the free package were definitely not 5 star, maybe a 3 star. The mattress I selected is really different from what I have been sleeping on for 25 years or so. I like it fine but with any big change it takes awhile to get used to. I'm sure I will really like it in time.”