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August 2024 by Amy Hicks
The employees here have the worst attitude. Very unfriendly! They wanted my daughter to show her student ID for the 10% discount. She doesn't have her student ID with her. My daughter is 13 years old and looks her age. Good customer service would be to accept she is a student without an ID. This is not the first time customer service is unprofessional at the location!
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December 2023 by Gibzdee
They cancelled my online order with no reasoning at all. At least could’ve told me why
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December 2022 by Mickey Guajacho
I guess fransescas is down bad because if you return something without the tags they put it on you’re “record”. The dress was a last minute purchase for a cruise and I left my nice dress at home. I didn’t even wear the dress and I would have kept it but it didn’t look nice on me. Nowhere on the policy does it says you can’t return something without the tags. The dress was just 40 bucks it didn’t even look that nice to be treated like I was breaking the law. Whatever never shopping at this company if this is how they treat customers.Also the girls at the cash register avoided me like the plague. Nice customer services! ?
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October 2022 by Traekel Henderson
When a customer walks into a store & you don’t greet or even attempt to ask if they need any help. Retail is customer service. The girl just stood behind the counter & I was the only person in there.
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August 2022 by Audri Kubena
I can only afford their clerance but luckily they are not lacking in that department. I enjoy the fact they have candles and insence now too!
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April 2022 by Donyelle C. Leachman
I was so excited to finally go in this store. A beautiful black dress caught my eye from the window. No one spoke or acknowledged me. BUT I WANTED THAT DRESS SO BAD! I couldn't pull myself to ask for someone to take my money so I kindly put the dress and necklace on the counter and walked out. Walking around the the store for 10 minutes just to be ignored, was not worth the $50 dress. Ladies that worked TUES, 4/19/22, the closing shift.... PLEASE DO BETTER ?BE KIND....if nothing else SPEAK to every customer that walks in.....#allcustomersmatter
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December 2021 by jennifer lehnert
Cute clothes. Good deals on the clearance wrack.
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July 2021 by Valerie Hall
The girl working was super nice and very helpful!
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January 2021 by Esther B
Went to buy an outfit for a birthday dinner. I was lost on what to buy. The sales associate (name starts with an A) was super sweet and helpful. Great experience!
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September 2020 by cynthia rodriguez
Love their clothes. Staff always friendly
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August 2019 by Christina C
Quality clothes. Decent prices, but nothing special
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June 2019 by Paul Scott
Lauren was a phenom!!! Great service!
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June 2019 by Karla Lindo
Love the clothing and jewelry
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May 2019 by Christina Callens
Quality clothes. Decent prices, but nothing special
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May 2019 by Lisa Goldman
Always find something to buy
