11AM - 8PM
Food Court, 500 Baybrook Mall, Friendswood“I made an appointment to drop off my iPad 6th generation. My son often uses it as a communication device. I thought I was going to have to buy a new tablet. The screen was horribly cracked and banged up. Jon was able to replace the screen and replace the home button in just a few hours! It looks good as new! Thank you”
11 AM - 8 PM
500 Baybrook Mall #1079, Friendswood“To Make Along Story Short: Amazing Experience; Ask for George! I have been going to this store for a good 4 years now and have always appreciated their fast and cost effective services. What made me write this review now is my unforgettable experience with one of the repair men in my most recent visit to the shop. I've had my old iPhone 10 for close to 5 years now and it just gave up on me. The screen stopped working but you can still hear the applications in the background, so it was still a serviceable phone. I decided to just eat the cost of a new iPhone 14 Pro Max since that phone had become outdated, but the trick was to transfer the data from that old phone to the new device. I went to BestBuy and several other repair services and they quoted me a full repair just to transfer the data, which was an unreasonable expenditure for me as I don't ever plan on using that phone again. I went to Apple for a consult and they gave me a contact that would extract data from a dead phones, but they quoted me half of the repair cost, which was still an absurd amount of money to spend on this old phone. I was basically out of options, so I decided to come in to The Fix store to see if they can help me out. George one of the repair techs initially quoted me a repair cost that was comparable to the other repair stores offered, but once I told him about my situation and how I didn't plan on even using the phone in the future he agreed to do me a favor. He temporarily repaired the phone so I could transfer all my data over to my new device, and then just removed all the parts he replaced and only charged me for labor, which was only a third of the price he initially quoted for the repair! He did all this afterhours since I walked in 20 minutes before closing. Amazing service and dedication, and this is why I have been their returning customer for close to 4 years now.”
“Today marks three years of breaking phones and having a wonderful staff being able to fix them for me. Greatest prices in Houston with great attitudes to help with all problems.”