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February 2024 by amy Mills
Only needed a small short term loan, she wouldn't give what I asked for, which is about an eigth of the value of James Avery, offered $20 less on bracelet, no problem, u just screwed yourself out of the easy interest and customer. Treated my friend just as rudely for an actual purchase he offered a while ago, then took offer almost immediately. Female manager doesn't like females clearly. Hopefully getting new managers!! Manager upon transaction had a bad attitude and RBF! Won't be back after this.
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December 2023 by Froggy moneybags
Needed some cash, and I pawned some very expensive tools and was given the amount of cash I was asking for. Every one was very friendly and helpful. I was in and out with cash in about 15 minutes. Thanks Becca ?
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December 2023 by Dominicus Lopez
They don't do online extensions for pawned items. Very inconvenient if you somehow can't get to a store. Whoopty do, y'all are scared of people disputing their transactions on their debit card.
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October 2023 by TeroN Davis
Can't complain, I was selling gaming accessories and the young lady that was working, btw she was cute AF too, was chill AF and didn't make any problems. It's a pawn shop and for the most part then people are pretty considerate
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July 2023 by Tiffiney Ivery
I went in there a lil while ago, because I was in tough times. The young man that served me had the WROST ATTITUDE EVERY!!! I did not get his name because my mind was on other things but I will never ever ever go back!!!!
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June 2023 by David Shepherd
The manager is terrible! She has a nasty attitude and Fernando is the worst. Terrible customer service and they don’t have any 18k chains weak inventory!
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May 2023 by nancy lindsey
I brought in a $7,000 Zales wedding ring They offered $250... I snatched my ring said Oh hell no and walked right out that door.. They made me embarrassed to even be a customer.. THIS PLACE IS A FRAUD... EZ pawn Noticed it. I got more than a $1,000 on loan... I Now know witch company knows what they're doing.
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March 2023 by Sapphire Stain
Amazing staff, the assistant manager, Rebecca, is such a sweetheart. I’ve bought many an item from Here and sold many. Always treat me well and are kind. I’m certain the “bad reviews” are people who come in with attitude so yes, you’ll receive attitude should you act that way. Let’s also not forget you’re coming to a pawnshop, you know the risks when you purchase something. Please keep in mind they do offer warranty if you’re worried purchase it with your item. All in all give this place a try!
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March 2023 by _yoitskaitlin_
I have always been treated with respect from the moment I’ve walked through the door. I myself am a pawnbroker for different company and I know the standard that needs to be set and they always exceed. I’ll always continue doing my business with this company and specifically this store. Rebecca and Sarah are always on point.
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March 2023 by Daniel C
This place sold me a TV that when I got home ended up not working properly the volume didnt work. If they didnt bother to check their equipment before they buy it how do they sell and expect business. I WOULD NEVER BUY FROM THEM AGAIN AND JUST WARNING FOR OTHER POTENTIAL BUYERS.
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March 2023 by K
They sold me something that didn't even work! Will never go there again! DON'T BUY ELECTRONICS FROM THEM! THIS BUSINESS JUST RIPPED ME OFF
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November 2022 by Susan De La Fuente
Oct. 2022, I called to ask about their price per ounce for gold. All of the bad reviews about this place and it's staff are true. Rather than answer this simple question she insisted I bring whatever I have in to the store. Lazy, unprofessional, and a real" couldn't care less" attitude.
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May 2022 by Amy Smith
Rebecca was sooo helpful! Definitely will be doing business there again. Very happy with my experience!
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September 2021 by Steve D
Drove from the northside to buy an item they posted online and it was the WORST experience I ever had at a pawnshop EVER. Everyone needs training in customer communication. I still bought item the item anyway
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May 2021 by Wander Love
Do not do business with this location. This used to be a reputable business that sold quality merchandise. As of lately and a management change the place has drastically changed. Half of the items they sell do not work. The give you pennies for expensive sought after items. You will not get a fair deal here. I'm not sure about other locations. They have over 800 stores Nation wide, but I would highly recommend staying away from the friendswood location. They are vultures circling for the feast on your wallet.
