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May 2024 by Daniel Rivas
They are excellent people. I bought jewelry from them. I've had jewelry repaired from them.I will not take my stuff anywhere else.Great place, You can always do lay ways too.. They are very trustworthy.
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May 2024 by Gary Spexarth
Brian's Jewelry definitely know their stuff when it comes to watches. They were very accommodating and took care of an issue that I had with my Citizen watch in only 5 minutes. By comparison, Jared jewelry was working on it for 1.5 hours and could not help me! I will definitely be back.
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April 2024 by Jacquelyn
stellar experience! Brian's honesty and fairness with pricing made the whole process enjoyable. I discovered him through word of mouth, and I'm happy I did. He has definitely earned my business, and I'll be returning and recommending him in the future.
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April 2024 by Allen Worcester
I first stopped by Brian's Jewelry because of the outstanding reviews. Unfortunately, my experience here was shockingly bad.On January 8, 2024 I dropped off a pocket watch to be engraved. I was told there might be a bit of a longer wait as the machine required wasn't set up but that I could expect the piece to be done by the end of January. It was not ready by then, so I suggested a new deadline of Valentine's Day. It still wasn't ready. I mentioned my husband was being promoted in mid-March and I'd love to present the watch to him then. Again, it still wasn't ready. The excuse was always "we've been busy" which I took to mean that they opted to fulfill other requests which they received after mine instead. I pointed out how long it had been, and they promised it by mid-April.Which brings me to today, April 4th 2024, when I finally got to pick up the pocket watch.The engraving did not match what I had written down on the order slip. Punctuation had been moved and added. Not only did this alter a direct quote from a poem but it was grammatically incorrect. I was in such a hurry to be done with the place I told myself that my husband wouldn't care, paid, and left. Brian did not offer a discount for the absurd wait time or the errors, and he barely apologized for the former. I cried the whole way home at the thought of giving my amazing husband such a marred gift. I looked at it again and tried to convince myself I was overreacting, and that's when I noticed the most egregious error of all.The engraving is upside down.I called and spoke to Brian about it, and - despite the fact that the engraving does not match the order slip and is in fact upside down - he had the gall to claim that he did what I asked! He refunded the cost of the engraving, at least, but he didn't so much as offer an apology for ruining an expensive pocket watch and what was meant to be a deeply meaningful gift.I'm appalled at the utter lack of precision, care, and responsibility I encountered at Brian's Jewelry, and I highly discourage anyone from trusting them with expensive or sentimental pieces.
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April 2024 by Cristian Escobar
Amazing work on my bracelet! & fantastic customer service!
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March 2024 by Carol Blain
I’ve been coming here for many years to repair & clean my jewelry and to replace my watch batteries and they are always so friendly, fast & helpful. I wouldn’t go anywhere else.
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March 2024 by nikki cazares
My husband got my wedding ring from here and I absolutely love it so much. (Not to mention plenty of other pieces… rings, necklaces, watches, ring sizing, etc.) The prices here are very reasonable for high quality jewelry! ?Not to mention, the service is always great!I would recommend Brian’s Jewelry to anyone looking for beautiful pieces to add to your collection, or, for repairs on your valuables.Thank you Brian’s Jewelry ❤️
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February 2024 by David Gautreaux
Brian’s is super customer focused and adds value to the customer.Great for repairs both quality and timing!Highly recommended ?
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January 2024 by Andrew Harris
Brian’s jewelry provides exceptional service from the moment you step foot in the door. I 10/10 recommend and will be a repeat customer.
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January 2024 by Christopher Gomez
Best place we’ve been to. Been coming here for over 9 years and these guys are wonderful. Thank you guys for my wife’s “Priscilla” name plate she adores it everyday!
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November 2023 by Corbin S.
Came in a little while ago to purchase my first rolex. Told Nelson what I was looking for and he walked me through the whole process. I got exactly what i wanted and more. We updated the bezel to a diamond one and now I am shining! You have a reoccurring customer here!
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October 2023 by Charlie Velo
They do great work at great prices. 11/10
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October 2023 by Le Tran
I knocked my watch against a door jam and it stopped working. I thought it was broken. Took it to Brian's and he assessed that it was a simple problem and fixed my watch for me in no time. I am impressed by their customer service and efficiency. I will come back again to service my watch in the future!
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September 2023 by Me
The best jeweler and expert I have ever know. Not only is Brian knowledgeable about various stones but he is also very kind. Thank you so much for your excellent service.
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September 2023 by Andrea Hernandez
Brian and his staff are always so friendly and attentive! Great quality jewelry for a great price. My family and myself are continuous customers. Highly recommend this establishment.
