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“I have been working with Amoco as a new member the past two mornings and have been met with the most exceptional customer service experience ever! Everything was done electronically. So impressed!”
“I work 2 minutes away from this location. I live 30 minutes away. If I need to do business inside Wellby I will drive to this location in Friendswood on 518 and N Friendswood Dr. Lazarus is an awesome personal banker.”
“I have been with Texas First Friendswood since I was 26 years old. I am 66 years old now and wouldn’t DREAM of leaving my Texas First Friendswood family! They are sweetest most caring people when it comes to their customers! I have since moved to New Mexico but will forever stay with my Texas First Friendswood Family!”
“Excellent customer service! David Melendez (I believe was the gentleman's name) helped me and my wife every step of the way during our visit, and really made the experience all the more stress-free! Thank you so much again!”
“Richard was fantastic! If everyone had the customer service he did the world would be a much better place! Thanks again for all of the help! Happy to be a member of Wellby!”
“I visited this location on 12/23 and had the pleasure of meeting and working Tanner. Tanner was so welcoming and it felt great working with him. He is truly one of a kind.Great location to do banking.Gerardo - Jerry- Morales”
“I was reluctant to come here as I saw only negative reviews. Luckily I didn't pay any attention to Karen because the service at this bank went above and beyond what I expected. Will definitely come back next time I have an urgent matter.”
“I am so thankful for Kristy! I hope that’s the correct name ! I don’t bank with this bank at all but the woman i spoke with was able to assist and help me very smoothly with no problems ! She was understanding and knew exactly what she was doing with my transaction. She asked all the right questions and even greeted me when i arrived. I drove at least an hour to this very location because i was confident And trusted that i wasn’t wasting a trip. A very big thank you to her !”
9:30 AM - 4:00 PM
200 W Parkwood Ave, Friendswood
Banks
“I just left the Friendswood branch of Wells Fargo next to golds gym, and I had a wonderful experience with my teller, Rhonda. She was five star level polite, and very kind. She worked my transaction very quickly and got me in and out fast and efficiently!”
9AM - 5PM
1550 W Bay Area Blvd, Friendswood
Banks
“Jasmin went above and beyond to solve a problem for me that her branch had never seen and had not been notified of it by corporate. She solved the problem herself and thoroughly documented the process so any future customers with the same request as me will be taken care of in a timely manner. Great job!”
“I had an emergency regarding a family member and needed to get money to them asap. I went online and noticed (for the first time) that I could use bill pay and "pay a person". I completed everything and the family member activated from their end via text.(what a great idea!) Tried to send the money and was locked out of my account b/c the amount was "over the limit". The problem was that the limit is not listed when attempting to pay; nor whether the limit is per transaction or per day. I called my branch 3+ times and the phone just rang and rang. I left it ringing on each occasion for at least 5 minutes. When I originally went to the "pay a person" feature, it stated the cutoff was 3pm. I had been trying to call South Shore branch since 2pm. I then tried to call the Galveston branch...same result...ringing ringing and no answer. I then called the branch in Pasadena (according to google). Beatrice Ramos answered! What a great young lady, very professional; after telling her the issue, she went out of her way to help me. When she realized she would need to email someone, she promised to call me back. She did! Although there was some miscommunication, she realized it and told me she would call me back. Instead I got a call back from her Supv, Sharon Brown. Again, what a great young lady! She then informed me that she was actually from the Friendswood branch-my call must have been forwarded to their branch. She tried her very best to help me reach the cutoff time of 3pm. Unfortunately with all my time trying to contact South Shore branch and then the Galveston and Texas City branch, it was literally 1 minute past 3pm and once the problem was solved and I was able to make the payment to my family member, it was too late for the family member to receive the money on Monday (this being Friday). Too bad I spent valuable time trying to reach my branch/ Galveston/ Texas City branches.”
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“The staff were really amazing and very patient with me. Haley took the time to make sure I understood everything clearly before I left. Highly recommend this location.”