Arhaus is a highly regarded furniture store known for its exceptional customer service and quality products. Many customers have praised the helpful and knowledgeable staff, particularly highlighting individuals like Ruben and Stephanie. Ruben provided guidance in choosing the perfect dining room set, ensuring an excellent experience. Stephanie, who has been a trusted resource for two years, is celebrated for her professionalism, taste, and attention to detail. She listens to customers' styles and offers personalized suggestions, making shopping at Arhaus a pleasure. Customers appreciate that Arhaus competes with much pricier retailers, providing great value without compromising quality. Although there can be delays in receiving furniture, especially during the pandemic, the staff remains committed to addressing issues promptly. For instance, when a protection plan issue arose, the team, including the regional manager and store manager, worked diligently to resolve it. Additionally, customers from diverse backgrounds find the staff accommodating and patient, ensuring a smooth purchasing process. Overall, Arhaus is recommended as a top choice for anyone in the market for furniture, thanks to its dedicated team and excellent service.
Ruben was exceptional. Even when we didn’t quite know what we wanted, he remained helpful and guided us to the perfect dining room set for our family. Excellent experience and service!
September 2025
Love Jim and everything he guided me on. The quality of the furniture is incredible.
May 2024
Great customer service. Design consultant Kim S. was FANTASTIC!! Highly recommend Kim for all your projects.
