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April 2024 by Jeremy Pena
I'm a regular at this Ace hardware. Staff is friendly and always willing to help in anyway they can. They are a stihl dealer and I've bought several chainsaws from them over the years and have reccomended many people to buy from them because of their in store repair. You will not find that in the bigger box stores. Fair prices and great service makes this place a 10 out of 10 for me.
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February 2024 by MB M
I use plexiglass for an application that requires precise measurements. I have had glass cut at Ace 20 times in the last 5 years. Many times I have had to send someone back because the cut was incorrect. Ruben the employee who cut the glass wrong the last few times. Seems to think it's no big deal just go back and re do it. He re cut it again a second time. She made him measure and still it was incorrect. I then told her to have him add quarter inch on each side so we can belt sand it down to a precise spec. He then rudely accuses her of mis-measuring wanting it for free. And refused to cut it to the correct specifications. Did not even refund the incorrect cut. When I called the assistant manager Lilly refused to give me the name of her manager told me I can google it. I know the owner Jeremy tries to keep his staff attentive , courteous & helpful. Just get it right the first time. I run a business and having to send any employee back and forth for a piece of plastic costly. I run a business in Houston and had my employee wait until they open to shop local (where she lives). This last time he was condescending rude to my employee. The manager Lily on staff was plain rude. Enough to make write this review.
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October 2023 by Arnulfo Castillo
Make sure you park where you're supposed to park or else the lady will let you know. I guess she just assumed it was me, so she proceeded to yell across the room while I was trying to pay. Lost my business. I can't stand someones bitter attitude, especially when I'm spending my hard earned money.
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August 2023 by SAbbadessa1
Absolutely the best customer service in town. Skip the big box stores and give your business to people who care
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August 2023 by Kevin Williams
I come in here anytime I need nuts, screws, washers, or any other bits of hardware. The inventory is well-organized and the staff is very helpful. Coming in here is so much easier and better than going to the big stores.
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July 2023 by bharti kumawat
Ace hardware has the huge collections of hardware and fasteners. Me and my friends get most of the screws, wire etc from here. Staff is really helpful.
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July 2023 by Varsha Vilankar
Excellent customer service as always.
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June 2023 by Joseph Cawthorn
Great hardware store. Always plenty of knowledgeable people there to help with any questions or help find things.
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June 2023 by Erik Villas
My go to for most of small supplies or equipment. Very close to home
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December 2022 by Allen
Friendly staff and very knowledgeable. I like that they immediately ask if you need help and point you to the correct location. Thanks guys
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November 2022 by Master William.1
Women at work should not flirt with men customers using words like sweetie or love. They do not belong in the work place.
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November 2022 by Brian I
Nice hardware. They don’t have everything here, but almost everything.
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July 2022 by Khalid Khan (Kingkhan)
I have been frequenting this store since 2017 and I have always found the staff very willing to help. They are well stocked and I have never had any complaints about the quality of products.
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November 2021 by Renee Fischer
Love this store! Kevin was a great help at the Paint Department. He was professional and knew his stuff which I really appreciated!
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October 2021 by William Godfrey
Does not price match. Bug spray was 14.99 here and only 9.48 at big box store. I try and shop local but not when prices are off this much. Sorry guys, probably won’t return.
