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July 2024 by John H. Wilson
this place S☆c£S !!!!
zero stars
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July 2024 by saif benaiyan
I'd give this idiot place 0 star or -5 !!!
Rude ppl, unprofessional, everyone with an attitude literally EVERYONE!
They charging $100 escorts! And another $100 for trailer wash which is my trailer was clean and vacuumed!
6 hours to get loaded!
You're going to face bunch of dumb rules like if you picking up or delivering to a state prison or an important building!!!!
Seriously one of the very terrible places I've ever been to!
As a professional truck driver I absolutely won't go back to that place again!
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July 2024 by Hermes Trismegistus
Port doesn't allow kids, period. No weapons security. But it takes forever to get loaded outside your truck in the Texas heat. With mosquitoes. Overall kinda sucked.
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June 2024 by Matthew Trevino
Hell on earth. With a TWIC they check in one truck at a time, one truck per hour. If you're 3rd in line you won't get loaded before lunch so you'll have to wait til about 2pm.
Only upside is that the staff is generally quite nice.
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May 2024 by Gary James
Do they allow overnight parking
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November 2023 by hector a cisbar
Absolutely very poorly organized, and keep in mind that if you do not bring the permit to load at the port, they will charge you $100 dollars,
There are no bathrooms, there is nothing to eat, it took more than 10 hours just to load
So that they come prepared
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August 2023 by Yahor
Never come here, no one wants to work, the security is very slow and mean.
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July 2023 by Grant
Be here first thing at 8 or expect to be here all day lunch is at 12 they leave at 1150 and nothing moves on doc till 2
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July 2023 by Enrique Rodriguez
Fast loading place
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July 2023 by Joseph Wright
Great place to load at. Great people work there ? ? ? ?
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July 2023 by Luis Cruz
The people in the office where they give you the papers are very slow and very resistant
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July 2023 by viviana perez
Very good people, excellent service, fast loading, overnight parking, if you do not have TWIC you have to pay the escort fee, it is 100 dollars (they accept all types of payment methods except cash)
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July 2023 by Pharaoh Sanakht
Without a TWIC card pull into the dirt parking lot directly across the street Look or wait for the escort and expect the escort payment of $80 . SAFETY VEST REQUIRED! The escort will then send you across the street to get checked in. Then walk back to your truck and wait for the call or the escort will wave for you to follow.
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July 2022 by Eddie Overbay
The folks are great to work with very nice
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July 2022 by Brandon Johnson
Here is how this works if you do not have a TWIC card. They will not tell you this stuff ahead of time
1) Park in dirt lot across from the main entrance that says "Non TWIC drivers" and has an arrow. You should see a Ports America vehicle parked off to the side in the dirt lot. That is who you should see first. If there isn't one parked there then they should return shortly
2) You will need your ID, tractor license plate number/state, and $80 to be escorted thru the port of entry. They do take fleet checks such as Comcheck, EFS, etc. This is a maritime facility so you will have to be escorted if you don't have a TWIC card
3) They should give you instructions on how to proceed after that but if they don't follow these instructions. Usually after you settle everything with Ports America you will then check in at the sign marked Dole Fruit across from the dirt lot. They are supposed to call you when they're ready for you to be loaded and you will follow the Ports America vehicle to the loading docks. Check in with the loading dock personnel once you arrive at the loading docks. They may put you in a dock right away or might have you wait if one isn't available. The loading process is relatively quick once they start loading
4) You will have to ask the person driving the Ports America vehicle if they allow overnight parking in that dirt lot where you first checked in. I had time to travel so had no need for overnight parking
