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126 Balcones Dr, Fredericksburg“HAD CONTACTED ANOTHER TOWING COMPANY IN THE SAME AREA AND I WAS TOLD THEY COULD NOT HELP ME AND NEITHER COULD ANY OF THE OTHER TOW COMPANIES! CONTACTED THESE GUYS AND THEY WERE ABLE TO HELP MY AUNT!! 100% RECCOMMEND THESE GUYS!! VERY HELPFUL!!”
“No one plans to have a car towed after buying groceries and driving 45 miles home. The car dies about 20 miles from the house, and all the tow companies are swamped (busy Wed in the Hill Country, I guess). Fortunately for us, Greg and Hill Country Autoplex only had one job before ours. He was very professional, courteous, and concerned about our safety. He was also very communicative, letting us know when he was delayed, when he left to help us, and when he got to the car dealership with the car -- confirming contact information to leave for the service department. We have an electronic transmission and we had put the car in park, not neutral, when it died. It took us an additional 30 minutes to determine what needed to be done to get the car out of park so it could be towed. Greg was very patient with us through the process. We highly recommend Hill Country Autoplex and hope that Greg is on duty when you need his help !Service: Car towing”
“We had an accident between Fredericksburg and Kerville on Saturday during a Spring Break weekend. Douglas arrived promptly to collect our car. He was reassuring and friendly, explaining the process. He drove my wife and me into Fredericksburg and helped us find accommodations for the night. The next day (Sunday), he met us at his towing yard so we could empty our car.”