Natural Nails and Spa offers a welcoming atmosphere and friendly staff, making it a popular choice for nail services. Customers have praised the gel manicure and pedicure for being relaxing and well-executed. Many appreciate the variety of services available, although some have experienced longer wait times. Overall, the salon is clean and accessible, and while most leave satisfied, a few have noted minor issues with nail discoloration. Many customers plan to return for another visit.