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April 2023 by Farris Peter Kamel
Great experience. Fast, Reliable and Honest Service. Highly recommend.Service: Local hauling
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March 2023 by Kristi Goldston
No one plans to have a car towed after buying groceries and driving 45 miles home. The car dies about 20 miles from the house, and all the tow companies are swamped (busy Wed in the Hill Country, I guess). Fortunately for us, Greg and Hill Country Autoplex only had one job before ours. He was very professional, courteous, and concerned about our safety. He was also very communicative, letting us know when he was delayed, when he left to help us, and when he got to the car dealership with the car -- confirming contact information to leave for the service department. We have an electronic transmission and we had put the car in park, not neutral, when it died. It took us an additional 30 minutes to determine what needed to be done to get the car out of park so it could be towed. Greg was very patient with us through the process. We highly recommend Hill Country Autoplex and hope that Greg is on duty when you need his help !Service: Car towing
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September 2022 by Donalee Otis
The driver was very kind I was walking down the road walking from my car and he picked me up took me home
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May 2022 by Paul Cryer
These people are very helpful and professional.
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January 2022 by Laura Weitz
I got into an accident on Christmas Eve as it was getting dark. Greg arrived quickly, helped me while I was in shock and made sure I got to a hotel safe and sound. He was also very communicative over the next couple days as I took care of logistics. The owner and staff are professional and personable and made a stressful situation manageable. I would hands down recommend them if you have any needs while in the area.Service: Car towing
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June 2021 by Brian B
Greg answered my call on Sunday of memorial weekend. Came out and met me near Bankersmith. Took me back to Alamo springs ranch. Price was excellent considering holiday weekend. Will use again.
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February 2021 by Chriztine Kirk
My son rolled his car on a wet road on a very lucky day - he get to walkaway. Greg from Hill Country Autoplex towed the car. What impresses me was how considerate and kind Greg was to our family. I get to retrieve items from the car the same morning and he even made arrangement for us to go back the same day to look for additional items.Thank you Greg!
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April 2020 by Krystle Schnelle
My daughters car had an oil leak. I called and they were at my house within 30 minutes to pick the car up and take it to my mechanic. They were very professional and reasonable. We will definitely use them again.
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November 2019 by WC's Tire Service, Inc.
Very Reliable, Realistic ETA's Given, Well Updated & Clean Equipment Plus Greg's Knowledge On Towing Anything Including Trailers Make This An Easy Choice When We Need Tows On Anything That Everyone Else Says No To. Highly Recommend Greg & Company For Whatever Tow Need You May Have.
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May 2019 by Jim Reid
I used HC Autoplex (Fredericksburg, TX) today to tow my vehicle to the nearest auto dealer/service shop (about 90 miles round trip). The driver arrived quickly, within 45 minutes. He called in advance to confirm he was enroute to my location. He was efficient, courteous, friendly, and very helpful. Within a few minutes my car was secured to the towing bed and the driver was on his way. He called from the dealership to confirm he had arrived and dropped off the car. Excellent service. Would definitely call them again.
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April 2019 by Alyssa Segroves
Great people & service! My dad’s turbo on his diesel went out and were stranded 30 miles outside of Fredericksburg. We called the Ford dealership and they recommended Hill Country Autoplex. Greg came in the flatbed tow truck to get the truck and the owner, Aaron, ran home to get his personal truck to tow my dad’s 5th wheel trailer in to town. This was at 6:00 on a Friday evening. They were very prompt and helpful. The great and friendly service made our stressful situation much easier to deal with. I would highly recommend them to anyone!
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April 2019 by jseiler1959
Quick, courteous service.
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October 2018 by Alyssa S.
Great people & service! My dad's turbo on his diesel went out and were stranded 30 miles outside of Fredericksburg. We called the Ford dealership and they recommended Hill Country Autoplex. Greg came in the flatbed tow truck to get the truck and the owner, Aaron, ran home to get his personal truck to tow my dad's 5th wheel trailer in to town. This was at 6:00 on a Friday evening. They were very prompt and helpful. The great and friendly service made our stressful situation much easier to deal with. I would highly recommend them to anyone!
