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March 2024 by Melissa R.
Poor customer service, my daughter and I were never greeted when we walked in the door, my daughter is a full figured young woman and, I had no idea where to look, already frustrated trying to find the right size when I finally found the sizes we needed, still no one ever came to even acknowledge us or assist us in picking out a prom dress. We chose a couple of dresses, I grabbed a couple walked to the back and had to find someone to help and I asked if my daughter could try on the dresses, this was the first time we had any interaction with an employee, then we went in the dressing room, I had to help zip her up and help her take off because it seemed to me that the employees were more concerned with the thinner customers trying on dresses. Needless to say we didn't find a dress, had the worst experience ever and we even drove 3 hours to be treated so bad. Fortunately someone recommended a store in Dallas that provided us with exceptional service!
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January 2024 by Jennifer S.
While the store was stocked with beautiful dresses and Brooke was absolutely AMAZING at working with the girls and picking the best dresses for them, check out with Molly was not pleasant. customer service is not her strong suit and maybe better fit working the floor or restocking dresses. this almost made me want to put back both dresses we were purchasing.
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January 2024 by Brooklyn S.
great service. nothing further, just walk in the door, 10/10. Molly, Alexa, Wendy, Blair, Brooklyn, Brooke, Paige, Madi, Christin and Lacy were all so nice and helped us get in and out in less than 30 minutes. Next time I'll make sure to bring a bus full of my friends so we can all share this experience together!
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January 2024 by Holly Rachels
We went in to buy banquet dresses. We were told “it’s really prom season.” Then she told us to “make sure you really love the dress because it’s really a pain to get them down for your to try them on.” We won’t be back. They missed out on $1200 in sales.
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December 2023 by Koe L.
Literally had a phenomenal time here! Lacey was very helpful, she asked questions and made sure my daughter felt confident in each dress she tried on! She also gave her a few word of encouragement, " it's your senior year, go all out!" Now that's great customer service!
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November 2023 by Dana Ware
I just had such a great shopping experience at WhatchamaCallit boutique. I am not an experienced shopper when it comes to shopping for formal dresses but Wendy was so helpful and friendly. We had a great time and she had such good tips for how to make things work. She quickly figured out what I liked and brought me several great options to try on. She easily turned what could have been an overwhelming shopping experience into a fun experience.The dress selection was impressive. My size is hard to find and they had so many beautiful options in my size. I will absolutely come back for any formal dress needs.
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October 2023 by Karla Guajardo
Great staff, helped me order my dress and were understanding of my preferences! I recommend this place!
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September 2023 by Hello Neighbor
Amazing customer service! Gorgeous Gowns a must stop for any women !alexa was amazing
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September 2023 by Amy Deal
Such a cute store, all dresses are beautiful! Alexa helped my daughter and I find the perfect dress for her hoco!! She was amazing and so helpful!!
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September 2023 by Callie Phariss
Hands down, the BEST staff! All of the girls were so helpful! Highly reccomend!
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September 2023 by Melissa Trevizo
The staff is amazing. I believe Alexa helped us. They were on top of everything and treated my daughter correctly as the customer. I liked that. The prices are steep but the dresses are not going to be found anywhere else. They were beautiful and high quality. They even have tailors and seamstresses to recommend if alteration are needed. All the young women their seemed to be having a great time and looked beautiful. We will definitely come back for her next event. I also can't wait to go back and maybe find a little something for myself. It also looked like they had a fairly large plus size section from what I saw.
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September 2023 by kooda
went in today to help a friend pick out a homecoming dress, and a lovely woman named Molly helped her pick a dress she loves. Molly was so sweet and helpful, i couldn’t NOT write a review about her! there was also another girl, whom i regret not asking for her name, who was also very sweet and helpful! thank you ladies for helping my friend pick a PERFECT dress, and i definitely will come back soon?
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September 2023 by Evette Motley
Everyone was very friendly and helpful. A multitude of styles and colors to choose from. Ashley did an amazing job finding the perfect dresses for my daughter. We will definitely be back to this 1 stop shop!
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September 2023 by Kitte G.
I came in to get a prom dress, and Molly was very kind and professional the whole time. She picked out a bunch of different options for me, and it was overall my favorite experience getting a dress thus far. We got to put it on a Layaway till prom, definitely recommend!
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August 2023 by Isabella Hamrick
I was nervous coming in because it’s hard for me to find dresses that fit my shape well and Wendy had amazing service and helped me find exactly what i was looking for!!! Best dress shopping experience I’ve ever had!!
