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January 2023 by Dom Lemmons
Worse business in Fort Worth TexasServices: Special vehicle towing
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January 2021 by Joe
they damaged my car and have gave me the run around and don't want to pay
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January 2020 by H Rap Brown
Good customer service
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January 2020 by Jamie Madewell
Tow truck driver misleaded us saying only 175. He talked us out of bringing it back to our shop/home. Said it would be easier for our adjuster to come look at it anytime. So i wont have to take off work to meet the adjustor. ALL lIES. The adjustor says can't meet at lot because no lifts to look under car. Contacted owner of Towop to find out its 175 at that time if i wanted it back at my shop and if now its $300+ from Saturday 5pm afternoon to Tuesday 230pm. Asked if they could do anything about the price since i was misleaded and to please call the driver. Because the driver told me 175 and even talked me out of bring it to my location. He knew what he was doing by talking me out of bring it back to my location because he knew its more MONEY for them. Horrible ethics behind this place and take advantage of people that are in a rough spot. I asked if they could work with the cost since I had been misinformed. That was a big NO. My insurance company says they will pay for everything but this is not how a company should be ran. I wished I had pulled reviews before ever sending my car here. The only Good thing I can say is they did park it indoors being it was a 68 camero. I do appreciate that but other than that. This place needs to be up front with thier clients about prices and to not take advantage of someones situation. I've been towed several times always to collision shop/repair so never any issues. And if i wasnt talked out of it this time it would of been the same.
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January 2020 by geral Williamson
After having a business account with this company for 15 years they now they wont allow charges we have never failed to pay. Ill take my business else where.
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January 2019 by Rachelle Miller
Claimed I never gave them a key to my wrecked car that they towed. I had 2 witnesses who saw me give the man my car key, including the responding officer at the scene. He even said, "I don't need any other keys, just your car key."The fact they lied multiple times and won't just admit they lost it and replace it is bewildering. Had they have made it right, if give them 5 stars. Liars don't get my respect.
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January 2018 by Yoahana Lagunas
They were great, all employees were so helpful!