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January 2022 by wrdmndan akdude
everytime i call they never answer been with them over twenty years henry was great daughter not so much
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October 2021 by Google user
I was hit by their insured and even with police report, and their insured admitting fault, they still say they can't approve the claim till they approve \"coverage\". they have spoken with their insured and state they need to speak with him again. This company will do everything to get out of paying. I understand trying to save money, but this place is a SCAM
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May 2021 by Deierika Hill
They have helped me with my last 3 policies , the lowest rate ever and will make sure you are insured and happy ! I definitely don’t plan on going anywhere else .
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February 2021 by Jennifer Nguyen
I was about to leave a 1 star review, but I realized this is the wrong company. I’ve noticed a lot of the other 1 star reviews are meant for Western General Insurance Company, not Western General Insurance Agency. Sorry your business is taking so many poor reviews due to confusion!! Make sure this is the right place before you guys leave a review! I wish y’all the best
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January 2021 by Wayne Watson
I was hit by their insured and even with police report, and their insured admitting fault, they still say they can't approve the claim till they approve "coverage". they have spoken with their insured and state they need to speak with him again. This company will do everything to get out of paying. I understand trying to save money, but this place is a SCAM
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October 2020 by Toccara Mariah
Need to add a vehicle to my policy. Quick. In and out.
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September 2020 by Cristina C
Bath, bath, bath
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September 2020 by Female Facts 2
Simple easy
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September 2019 by P M
Taking over 2 month for them to get a drivers statement...they will do everything they can to avoid paying for damages.
Update: it took over 8 months for them to send a check for damages, absolutely horrible organization.
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September 2019 by Seven Brown
I was hit from the back by a lady who admitted that she was at fault. The accident happened March 23rd and this lousy poor insurance of a company hasn't yet attempted to repair my Range Rover sports utility vehicle and I'm highly upset about it. Western General has been giving me the runarounds since day ONE!
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September 2019 by mousa autosales
Ruddest place ever!!!
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September 2019 by Hp Here
Very much so recommend Leonard. Hes a great guy and an even better insurance agent. I send all my friends his way and keep all my policies with him as well.
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September 2019 by Devika V. Jones
Very cheap, but by far the most negligent insurance company I’ve dealt with. My fiancé got in an accident and they took 6 weeks to get him a claim number! An action that usually takes a few business days. It’s been almost three months and they have not responded; after over 30 phone calls made to find a solution. You do get what you pay for, but this was just poor integrity.
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September 2019 by Dominic L
Great personal service
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September 2018 by Nathalie Tamayo
Heard nothing good about them.
