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July 2024 by Randy Spradling
Had an awful experience this morning around 10:30 am with a bank rep named MIRANDA. Asked for a simple withdrawal request first she complains about my signature and makes me resign the slip even tho I already presented my bank card and ID with the slip then she proceeds to roll her eyes and have a attitude with me. Customer Service is extremely poor she then had me wait an additional 15 minutes in line to receive my money. Not from this area but will NEVER come to this location to do any deposits or withdraws when Lake Worth location is right up the road! Miranda get a new job if it’s so bad here
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June 2024 by NeeCee157
Had the pleasure of working with Vickie this past Friday She stayed after closing to get us squared away She was fantastic It was also her birthday ?Thanks Vickie for your excellent customer service
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April 2024 by Tyler Cobb
Rude staff. Miranda is the rudest Wells Fargo employee I’ve ever encountered
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February 2024 by Ryan Stephens
This is the strangest and possibly most inconvenient Wells Fargo location. The drive-through banking lanes are never open, only the ATMs. There’s only a single drive-through lane next to the building that’s open most of the time. It’s also the only bank I’m aware of that opens at 9 AM after you’re already at work. Just strange.
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January 2024 by Joe R
I was having issues with this particular bank, but I spoke with legal counsel, and I thought I worked it out, but in my first deposit, I was having slight issues with the tellers, but at the end, we got it worked out. Still, I'm waiting on some more interactions with the tellers before I upgrade it to 4 stars.
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January 2024 by Mary Jo Chapman
Impossible to speak to a person by phone.
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September 2023 by Bailey Gale
I called multiple times & sat on hold was told they were too busy to answer my call so I drove 20 min to go in & was told I needed an account to exchange my change. My time would of been saved & I might of opened an account if they would of answered the phone.
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August 2023 by Mike Patel
Very very poor service]
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August 2023 by Ervin Halili
Lowlifes
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July 2023 by Marisol Rex
This branch is the worst branch I’ve ever dealt with. The Bankers are rude and will not make you feel valued. Make sure you make an appointment if you want their help!
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August 2022 by Val Britt
Susan, went out of her way and was so patient and sympathetic. Made the grueling task pleasant. Thank you Susan.
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August 2022 by Patricia Foster (Mayalilium)
Vicki and Kirstan and Nicole were awesome. Thank you ❤️
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July 2022 by Linda W.
Opened my account on line made my deposit .... Customer Service was 10+ Benbrook Branch
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July 2022 by Maya Lilium (Mayalilium)
Vicki and Kirstan and Nicole were awesome. Thank you ❤️
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April 2022 by Beth Quintana
Walked in to add my daughter to my account and was told the wait was hour and a half. Only two people working. Saw three other people enter and immediately leave. Absolutely ridiculous. Maybe time to change banks.
