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January 2024 by Betzanesth Duran
Terrible service !! They waste your time
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December 2023 by Roger T.
For a big bank, I have found WF to be friendly and personable. Have always had great service from personal bankers.
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November 2023 by Jose Roman
Very good service
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September 2023 by Josh Welch
Terrible customer service to put it lightly! Went to cash a check through my girlfriends account like I’ve done in the past. Was told by teller and manager because of the amount, I would need to be added to my girlfriends account. 20 minutes later after being added to her account, I went back up to the teller and she says, “so you want to deposit the check?” I laughed and told her no I would still like to cash it. She then responds with an attitude and explains she has to “run it through the system” to see if I can cash it. When I question why I just spent 20 minutes being added to my girlfriends account so I could cash the check, she plays dumb and acts she and her manager never told me that. ?long story short, the check didn’t get cashed.Rude, unprofessional, and incompetent is how I would describe my experience at this Wells Fargo branch. Do better
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July 2023 by Dario Montoya
As previously indicated, Wells Fargo simply does not measure up. To have a scheduled appointment to meet the manager and her top-producing banker and not be prepared to assist on a scheduled appointment demonstrates that they do not have their act together.I came in good faith to hear why Wells Fargo is a good match for my clients from the manager and banker, but I left with nothing more than some reading materials to take with you.With the number of clients I assist and was willing to refer to Wells Fargo, I should have been given a more in-depth explanation of the bank's suggested benefits to society.I plead to differ; nothing has evolved and nothing has changed at Wells Fargo. I will continue to refer my clients to the banks and credit unions that I know work for the people rather than against them.Work with a bank that cares about your time, and wants to help you grow. Not one with no organization and lack of customer service.
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July 2023 by Madeline Moore
Was helped by branch manager, Maria Rosales, and she was amazing!!! Super helpful and took the time to make sure my card and phone were synced- she also noticed fraud charges on my account and filed a claim for me. Really appreciated her time and effort- thanks!
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May 2023 by aj yt
There are 3 mobile bankers that do not have anyone in line,, while there are 5 people standing in line on the lobby. Ridiculous service
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April 2023 by Antonella Rangel Degano
I spoke with a bilingual lady and she said she can't give me my last 30 movements of my account. I went to another location and they did it.Worse attention ever!!!!
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September 2022 by vrrios
Worst experience with 15 minutes before closing the manager could not help me. She said I needed an appointment for a process that would take 30 minutes and the only reason they had a sign up sheet was for show because they were required to. Completely unprofessional.She did offer to help me schedule an appointment. If seeing a banker is by appointment only please make this a policy and post it somewhere so no one wastes their time.
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February 2022 by Adri Schneider
The banker turned me away from opening an account 40 mins to close because it would take about 45 mins to complete (her own words) Just tell me you don’t wanna stay an extra 5 mins. I chose not to open an account based on that experience.
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January 2022 by Keely Wilson
Don’t come in here if you don’t have all day. It’s always insanely busy with like 4 tellers in the entire building. Avoid this location at all costs
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March 2021 by maria espindola
Had an appointment for nine am, he waits till nine to call and cancel says he'll call at 12 to see me today, its 1:30 and still ain't called, he lied to me twice....
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March 2021 by Mitch Owens
Worst experience at a bank I have ever had. This group doesn’t know how to handle the customer experience.
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December 2020 by Lovely One
Expect to be in the drive-thru for atleast 45 minutes..long wait very slow service.
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August 2019 by alexis cooper sucks dick
This unbelievably primitive location does NOT have an outside atm.
