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February 2024 by Brianna Avila
I had the best experience returning like 20 things from Amazon at this store. Brian assisted me and from the beginning he was super patient super sweet and helpful and very pleasant. I thought I was gonna go in and annoy whoever was helping me return these items, but he helped me pack them up and tape them up and figure out what needed to go where. Service was super fast I walked straight up to the counter And I was done within 10 minutes. Thank you Bryan for your awesome customer service!
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February 2024 by P S
I stopped in this morning, which I am thankful the location was open today. I had some returns to do and it took me a some extra time because a couple of items were the exact same but different sizes and they got a little confusing. Mildred assisted me today She was extremely helpful and patient while I tried to get it sorted out. Thank you so much for being pleasant and patient with me while I got it figured out. Exceptional customer service is beyond appreciated.
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February 2024 by Wendy KR
Excellent place for mail, returns and friendly smiles
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February 2024 by Eddie Menard
great people, and even with a long like for hours they’re still delightful to interact with. definitely going to use them!
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February 2024 by Jasmine Lumpkin
This store is great. Brian was so helpful and kind. He went above and beyond to help me with my returns. This isn’t the closest UPS Store to me, but I will plan to make this my UPS Store of choice.
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February 2024 by Charissa Jackson
Great Service . Nice , patient , love this branch. Always go above and beyond !!
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February 2024 by Taylor Kramer
I’ve only used this location to buy stamps and return Amazon stuff, but it’s quick and easy! And the employees are very nice. No complaints
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January 2024 by Melinda Mansure
Simran is knowledgeable and professional. She answered every question and gave details for tracking my package.
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January 2024 by Katherine Mc
Perhaps the busiest UPS Store in the North Fort Worth area. But, surprisingly, usually, little wait. Store is well staffed.
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January 2024 by Seth LeungWoo-Gabriel
UPS has always returned and shipped my stuff quickly and safely
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January 2024 by Van
The rep there, Tiffany, was extremely rude. I was having trouble getting my Amazon return code to show. I was explaining this to her and making small talk and she just stared at me continually with an annoyed look, not replying back. Very unfriendly.
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January 2024 by Crash Bandit
The customer service member was very friendly and super helpful. He greeted me when I came in, helped me choose the right packaging, and got me out of there in no time. I appreciate his helpfulness and attention.
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January 2024 by ranten21
This is my go to place and the staff is phenomenal. Always a great attitude and super efficient. If you need something- this store can get it done. If it's copies or needing a notary. Forget the other stores - I can always count on this one.
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January 2024 by Diana Pyron
Great service
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December 2023 by E. Cristina
Great service! We needed to notarize a document and after we were not being helped by the bank that we bank for many years (Wells Fargo at alliance town center, bcse they said we needed an appt), we ended up going to this this UPS store and they helped us! They’re just great!
