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June 2024 by Vin Humble
The company sucks and only cares about the stock market value and not what it means to be a leader in a business and they actually cut out the food they used to give us and now they're cutting people like the contract had no meaning they'll just find ways around it like your attorney when you do something wrong
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May 2024 by Aeron Daniels
Fast and very helpful customer services.
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May 2024 by Michael Baucum
I had to expedite a check with a lot of money. Kid kept mistyping the destination address that I was showing him on my phone. The address has a PO Box in it, which they can’t ship to, but they don’t tell me that. So they send it, only to tell me they can’t complete delivery. This delay cost me a huge financial opportunity. On top of that, now they’re trying to deny me my refund because I got frustrated with the kid’s fourth attempt and finally saw he got the part he kept getting wrong right. But what I didn’t notice was he put PO instead of the “PO Box” in the picture I showed him. Something might be wrong with this kid so I won’t be too mean about it. But to deny me a refund based on his incompetence is unacceptable. He should’ve at least seen PO Box in the picture and told me they can’t ship to that.
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April 2024 by SKY MONROE
Great team very helpful and fast!
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February 2024 by Alexandria Johnson
They stole my package containing my iPhone 15 pro max my 10th generation ipad my series9 watch 3 games for a ps5 and a Sony ps5 headset I paid for next day shipping Air 277 dollars to he exact for them to not scan the package in any 8:43 when I dropped the package off I go track my package and they got it as label created at 6:29 and as if the package was never received when I specifically dropped the package off and shipped it at 8:43 am the rep asked me what was in the package and now my package mysteriously didn't get delivered and can't be located
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February 2024 by Ann Ervin
Steven was so helpful trying to figure out how to get my paper work notarized. He gave me a chair to sit on so I could call the DoctorWhat a gentleman !
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February 2024 by Clarence Lewis
Everything I come into the store I am greeted warmly and it makes me feel like family. I am always thanked for my military service. They are really a great crew of young folks. I believe that the following are some very good employees:KellieCinaeElysiaRolando andNathaniel.Please recognize these good employees.
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February 2024 by Antrim Sally
Always so fast and nice to me no matter what I drag in there to ship! Great business.
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January 2024 by Jordan Wheeler
just dropped by today to return an Amazon order, and the guy who helped me was great! I didn't catch his name, but I received very fast, extremely friendly service. he made the process quick and easy
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December 2023 by Matthew G
excellent service dropping off some equipment today; appreciate it
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December 2023 by Norell Worthy
The professionalism and the fact that I felt welcome. Also, open and friendly. I felt like I was apart of the family.
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December 2023 by Lynn Sissom
Always friendly, super efficient, reluable, and able to answer my questions! I've never had to wait in line more than a couple of seconds. They have got it right!!! This is my UPS store of choice!
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November 2023 by G (effinGraig)
Great customer service. Very fast
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October 2023 by Samantha
Brought in a return, but I didn’t have packing tape. They taped it up, which I appreciate, and then told me it would be $4.I believe customer service comes with open communication. I would have appreciated if the associate was open with me that i would have to pay for the service of taping up my box, bc I could have bought tape in store for the same price and done it myself lol…This isn’t the first time I’ve experienced surprise expenses, like printing off a label cost me $2 without telling me. These are insignificant expenses, but the lack of open communication with the customer doesn’t make me want to come back.From my understanding, UPS stores are franchise operated. So my experience from other UPS stores is VERY different, which was the reason why I chose this UPS when I moved to this area.
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September 2023 by Jovany Hurtado
The young lady who’s last name is Dennis was very argumentative. Unfortunately.
