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January 2024 by Susan Dolan
Absolutely loved this store! I was so impressed by all of their clothing. The sweatshirts were adorable. I purchased two! Next time I am in town I will definitely be stopping by again.
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November 2023 by Amy Jones
Stopped by the store as I recognized the name as the same store I used to shop at faithfully in Lubbock Texas (across from Texas Tech University) many years ago. Was wonderfully surprised to see the owner is the same! After reading the comments about customer service being not that great, it truly surprised me. Tucker, co-owner, is one of the kindest people I know and that hasn’t changed in all these years. Other staff was helpful to shoppers in the store and I do hope that more positive comments will follow. I saw an outstanding collection of clothing and gift items in a beautiful store in a great location. Just as Tucker Brown was a staple in Lubbock, I know it will be a staple of the Stockyards - a must see! ?❤️
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November 2023 by Sarah Stahelin
Tucker brown is a part of the stockyards fabric. Definitely stop in if you’re looking for clothes that exemplify country glam. The sales associates are always kind in helping me put together an outfit for a special occasion. Not only are the items unique, they’re quality! I look forward to stopping in when I visit Fort Worth.
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November 2023 by Samayia Gonzales
I was a victim of racial profiling in this store. If you are a person of color i would do my best to avoid this store entirely if you’re not trying to get wrongfully accused of stealing lol
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November 2023 by Crystal Wise
Beautiful store, great people, fantastic service. Can't wait to come back!
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September 2023 by Mary Prebys
This is such a hidden gem in the stock yard!! The only thing better than the cute boutique items is the super friendly and fashionable staff!! I love that they wear the items in the store so I can have an idea how to style it. If I could live in the Tucker Brown world, I would. Don’t miss this place!!!!
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September 2023 by Eric A
First walked in and immediately the guy who I’m assuming is the owner according to the website was just staring at me. Not sure if he was judging me or not, but I brushed it off.I walked around with my friends daughter (who’s 8). She grabbed a shirt from a rack in front of their counter and was trying to show her big sister (who’s almost 13). IMMEDIATELY, this dude came out of no where and yanked the shirt from that little sweet girl and she wasn’t causing any harm nor was the shirt touching the floor. No explanation, just took it from that poor little girl and walked away. Her mother immediately said she’s leaving, and left.I’m sure the owner doesn’t care, but who’s to say my friend was a millionaire? Would you have done the same? Who do you think you are with a mediocre business? She was going to spend some good money in there, but with his horrible demeanor and customer service. I’d recommend anyone else to go spend your money elsewhere with a more welcoming energy. Not this energy of judgement or lack of customer service. Whatever it was, no one has time to give them business with that kind of demeanor towards their customers. All the 1-star reviews are 100% on-point.WALK AWAY FROM HERE and take your money to a more welcoming, professional with a non-judgmental approach business nearby.
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September 2023 by Kathryn Durham
Amazing pieces that are cute and reasonable. Staff helpful and attentive. I love the unique things you can get in the store! New kids items are a fun.
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September 2023 by Robin Stout
Not friendly or helpful.
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May 2023 by Carleen Dixon
Beautiful clothes ugly customer service. My hubby and I are not from here. I came to the stockyards just to shop there. To find some cute items for up coming event. I caught the blond sale associate or manager giving me a dirty look after take a pink purse ? from me. She wanted to “hold it” at the counter. I couldn’t even stand in front of the mirror to see how it looked!?! I told her sure you can hold and decide it was not good place to support in business. After the rude interaction. I have been running my business for just under 10 years. I have never and will never treat someone the way she did. Super sad one person can damage a brand or maybe that is how they just are there l. Idk I wouldn’t risk it. Do not shop here. 1 star was far to high for the lack of respect her parents clear didn’t teach her.
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May 2023 by Ethan McKee
Came in with my wife, the owner was very welcoming and offered me a beer while I watched my boys so my wife could shop. The staff were very friendly to my kids, and my wife found to much. We’ll be back when we’re back in the stockyards.
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April 2023 by Laura Barron
Cute clothes. Prices are what you’d expect in a tourist spot. $160 for a spring dress. Rude AF customer service. I’d say pricing is $$$ out of 5. We stopped in on Sunday and were treated to the rudest customer service ever. Not sure how they’ll stay open for long with that kind of service. I sent a entire comment of our experience on their website and never heard back. Sounds about right.
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June 2022 by tell me when
Here are some things that immediately come to mind when I think of Tucker Brown…*Incompetent & slow*Severely lacks customer service skills*Makes too many excuses, doesn’t take full accountability for mistakes*Prioritizes other things over an already-paid customer*Doesn’t live up to or uphold their own store policies*Has questionable ethicsOverall, this store shocked me as one of the worst I’ve encountered in a while——————Edit: I appreciate and accept your apology. I’m also very happy to hear that you are going to strive for improvements.
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June 2022 by Lana Vincent
They're closing shop for a bit for renovations so a huge sale...but no a/c. It was kinda hot but well worth it for the sale prices! The sales clerk was just the sweetest person and so accommodating!
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February 2022 by Mccall L.
Ran in here while staying at the Drover hotel. It has to be one of the cutest shops I've seen in awhile! Grabbed the cutest dress and have received 8+ compliments from one wear! (And lots of messages online asking where I bought it) The sweet girl working was SO kind & helpful. I cannot wait to go back!
