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“I had a good trip and good attention from the staff... nothing to do with the comments posted here, my question is only customers have the right to comment? It is good to always know the other version of the facts... how easy it is to write bad comments here without them being able to defend themselves... I also work in customer service, people tend to be very aggressive when it comes to their own mistakes, I even think that the comments They come from the competition to damage..”
“It is a good option if you are traveling to the US, the buses are comfortable, the operators are very attentive, and they have many destinations in Mexico and the USA.”
“We had a huge gap in communication about a material delivery to a large retail store we are remodeling in a mall. While this clearly really messed up his day and delivery schedule by hours, Oscar maintained a calm, helpful, and professional demeanor throughout. After getting shut down repeatedly, he worked with me to find a solution. I cannot thank him enough for his mental, physical, and time contribution. Very impressed. Thank you Oscar!”
“I'm giving 4 stars because they have always been very helpful when I call and the driver was very courteous and on time.However, I'm baffled by their logistics. I'm sure it must make sense in their system somehow, but, It doesn't make any sense to me. I have twice had a very large item delivered from Tennessee to my home in north Fort Worth. In fact, my home is less than 10 miles north-east of this Fort Worth station (184).In both instances, the item from Tennessee comes in to the Fort Worth station (184), but, they don't deliver it from here. Instead, they drive (almost right past my house) to take it to the Farmers Branch station (389). From there, they will scheduled delivery all the way back to my house in Fort Worth.What sense does this make? The gasoline cost and the delay inflicted on the delivery with this transfer seems very much askew.Again, the people have been great to work with, but, it would be much less expensive and take less time overall if the deliveries weren't being driven back and forth from out of the way stations.”
“Beautiful experience for my mother, 2 times traveling with you, nothing to do with Rangel transportation, bad or purple secretaries, they never say hello, the drivers think they are a big deal ? ? rude, unfriendly, thank God I found this Line, I recommend them, thank you for your empathy with the adults, God. always bless”
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“Came to visit my HOMETOWN in all for a FAMILY AFFAIR. It seems as though FUNKYTOWN trying reinvent itself with all the construction going on but MY NEW HOME is Denver, Colorado.”