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October 2024 by Natasha Morio
They never pick up the phone when you called to find out if your meds are ready or not
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December 2023 by Elizabeth Patton
Everyone is nice and efficient. My meds are always ready quickly!
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October 2023 by Vicki Finley
Love this pharmacy they have taken care of me for over 25 years. They are the best.
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August 2023 by Beau Black
Consistently clueless, inefficient service. This is right by my house, and I’m switching all Rx back to a pharmacy across town because this one’s so infuriatingly poorly run, it’s unusable.
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February 2023 by Sherilyn DeWarren
The young man cashier called me suspicious this past Sunday, because I clipped the $10 coupon in the app & my total came to 41 cents afterwards. That's rude & narcissistic of him. Do better.
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February 2023 by Shari Bragdon
Needed to fill a prescription. They were out of the medication. It is hard to find but found it elsewhere.
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November 2022 by Ann Milliken Bolton
What happens when you pay for something and it doesn’t get in your bag? You call and they say come back. You go back and no one knows Anything about it. Their customer service is the worst. Not to mention the sacker told manager he put the stuff in my cart which he didn’t not. If I were you I would find another place to shop.
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June 2022 by Lynn Reed
DOES NOT CARE ABOUT THE ELDERLY NOR THE HANDICAPPED!! Have spoken with many managers and written in!! Cannot even get in the door with the electric carts!! The other door has all the machines!! NO carts!! They care more about money than these type of customers!!
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May 2022 by Clifton Holden
Consistently excellent service. I have been a customer for several years and have always been pleased with service & prices.
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March 2022 by James L.
I've shopped at the Camp Bowie Tom Thumb for many years, dodged the panhandlers in the parking lot and put up with checking out my own groceries time after time, but as of today, I am done. If this was a low-end discount grocery store, I could justify it. But this is Tom Thumb! It started in the deli. I waited and waited for the young person to finish what he/she was doing and help me. They came over and just stood there. I asked for a pound of ham, sliced. They got the ham out of the case, took it to the slicer and asked me how I wanted it sliced. I asked if they had a chart, and they said, "There." Not seeing it, I asked "where?" They kept pointing and finally shouted at me, "THERE!!!" I almost walked away, but decided to get my ham. The person asked me again, "how much?" I couldn't hear through their mask and they shouted "HOW MUCH???!" It was starting to feel hostile... I'd calmed down by the time I got to the checkout, but a sketchy guy pushed ahead of me as I was loading my groceries on the belt and cut in front of me in the checkout line! I had to stand there and wait while both his credit cards were declined and as he dug cash out of all his pockets. He pulled out several one-hundred dollar bills. I remarked to the checker that this was the first time I'd ever had this happen in a grocery store, and he said nothing. Bottom line: Camp Bowie area is not what it used to be. Parking lot feels dangerous. Store is run down and employees lack training and customer service skills. A manager or team of managers needs to be on the floor at all times to address problems.
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January 2022 by Prince Artemis
Helps me get deals for my meds which saves me alot of money I didnt even ask for, they're a money saver.
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June 2021 by Jared S.
Just sub-par. Often out of produce items, and the produce they do have is bad quality. Poor service by staff. Regular long wait to check out because of lack of cashiers. Today two of the four self-checkout stations were closed and not working. There are better grocery stores around.
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June 2021 by Sarah W.
I've had one too many sketchy situations happen here. Most recently I went because this was the closest Tom Thumb with the Pfizer vaccine. As I was shopping with my son I realized a man was following us and recording us on his phone. I told the manager about this and pointed the man out. At first the manager confused this creep with "a different guy who likes to take women's purses". Then he realized this was a completely different predator and had an attitude like "oh that sucks, sorry." I told the manager that I'd handle it if he didn't and I walked over to this man and told him he wasn't leaving the store without deleting the video he took of me and my son. Long story very short, this man took his phone out and I saw the video. I called the manager over to take a look before it got deleted. As i was walking out of the store I heard the manager tell this man that following me and my son and recording us was "not cool"... are you kidding me? Train your managers. Will never ever go back.
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April 2021 by Ta'Nasa L.
If you want to work here, do it if you love drama and immature adults. Another thing perverts, the manager robin supports and favors them. Now, there is always two sides to certain situations, but take it from a recent employee who has dealt and witnessed employees being slapped on there behind by another employee. It was reported to robin, she did nothing. She switched there shifts and the employee is still working there. The employee only got suspended for three days!. And the female employee quit a week or two later because of the incident. And yes, she favors him! He is one of her favorites. The dairy worker stares at females and turns his head just to look at you for the longest time. Mo, the deli manager likes to come in hungover sometimes and you are even able to smell the alcohol. Robin likes to act like she's doing work, when yes indeed she does, which includes sitting on the computer doing office work and she likes to stay and hide in there all day "doing office work." If you love attitude and being around a fake environment then this job suits you well!, They will be super nice at first but give it time and you will experience the worst amongst the employees and managers.
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February 2021 by Carlos Barrett
I love Tom Thumb with all my heart because they have buy one get two free chicken breasts and sirloin steaks.
