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September 2024 by Adrian Barajas
I recently took my 2015 Mercedes-Benz C300 to Tim's German Auto because of a check engine light and a squeaking noise over bumps. I was quoted nearly $5,000 in labor alone, excluding the cost of parts. Seeking a second opinion, I took my vehicle to the dealership, where the issue was resolved for $2,000. I cannot recommend this repair shop due to its overpricing.
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August 2024 by John Crouch
Tim's has done excellent work on my 2013 Jetta for a reasonable fee over the last 3 years. Also, they have been very pleasant. Last time I was there early morning and got surprise breakfast tacos. Time before that I got a free t-shirt. These folks are cool, they do good work, and you should bring your VW here instead of the dealership.
I've read some negative reviews for Tim's. Thing is, the whole transaction works better when the owner takes responsibility for their vehicle. Just like on the road, you are in control. These are German cars, not Japanese. They'll run for a long time if AND ONLY IF you follow the maintenance schedule. Bring your car to Tim's for that and don't let them talk you into a new clutch. Tim, you must be patient. That money job will come in the fullness of time.
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August 2024 by Raz Shafer
Tim and team are helpful, faithful and honest. Its hard to find a service center with one of those characteristics, let alone all 3. I'm constantly grateful for the work they do and my family wouldn't take our VW’s anywhere else.
I think the best way to discern the honesty of a car repair/service center is when you bring it in with a question and they tell you that the repair you thought you needed isn't necessary. I can always trust that Tim and team will keep my car safe, running and never charge me for something that isn't necessary. Check them out!
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June 2024 by Harrison T
Pat and Tim are national treasures!! Have been coming here for years and they always take the time to get all my issues and concerns addressed. Their mechanics are very knowledgeable and know what to look out for down the road also. Always greeted with a smile and friendly faces every time I come in. There's a reason they've been in business this long and it shows! Thank you Tim's German Auto!
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May 2024 by Gaye Houk
Just love Tim's German auto. Everyone is friendly, helpful and the best prices. Highly recommend.
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April 2024 by David Brantley
Very helpful. Would use go to them again.
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March 2024 by Rick Texasrunner
Took my BMW to get Diagnostics done. They found and repair the issue the same day. Way cheaper than at the dealership next door!!!
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March 2024 by Carl Riley
Read the reviews and was looking forward to working with them. Was quoted 2k for spark plugs on my BMW 4 1/2 hours labor?? The lady upfront obviously works on commission. When I picked up the car she gave herself an out by asking if I wanted to speak to the mechanic, which I’m certain would’ve gave me a better price on such a simple job. Got the work done elsewhere for less than half their cost. Make sure you get a second or third opinion before using them.
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December 2023 by Isabel Lopez
If I could, I’d leave zero stars. I brought my car in RIGHT AT OPEN knowing what was wrong with my car. I told them I needed an oil plug extraction/and or an oil pan replacement. I even gave them a piece of paper with CLEAR instructions. No where on on that piece of paper did it mention anything other than the extraction and oil pan. They never got back to me ONCE for a quote, I called FIVE TIMES, finally pulled up to the location AT CLOSE and they were extremely rude and hostile when I asked for my car back. Then told me when I tried to get it back that “we aren’t settled” bc they replaced my brake lights and I “asked them to”. No I didn’t, you just lost a sale, saw the break lights I bought myself and planned on replacing myself in my front seat, and wanted to charge me for something. Then proceeded to cuss me out and throw the dirty lights back into my front seat and slam my door shut. They 1000% were trying to take advantage of a young girl, luckily I wasn’t born yesterday. Take your money ANYWHERE ELSE.
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September 2023 by Patricia Little
Great place. Consistently good service.
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September 2023 by Erin Fagan
Great work and good recommendations when they can’t do something
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August 2023 by Jeannie W.
Have been using Tim's since my BMW. Can't rave about this team enough. They will get you taken care of!!!
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August 2023 by Chris Trumbull
For 3 weeks, I called trying to find out the status of my car. They would never return my calls or give me an update. Finally, they called me to let me know that they weren't interested in doing the job and told me to come and pick up the car. This was told to me as they were closing for a 3 day weekend. I was forced to wait 3 more days before I was allowed to pick my still broken car. This is the most unprofessional service I've ever experienced. Highly disappointed. ?
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June 2023 by Christian Guella
I am beyond impressed with their competency and customer service. I have taken my car here multiple times for routine and non-routine maintenance and their service is excellent. I highly recommend them to anyone with a German car.Services: Auto engine diagnostic
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April 2023 by KD Morris
Great place very straight forward didn’t over charge us, customer service was beyond great!! Best place and reliable!
