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October 2023 by Brenda W.
We trust the service and employees at The Master's Touch. They worked on a 2011 Toyota 4-Runner we bought, updated everything and it runs like new. Our 2020 KIA Telluride developed a clunking sound in the rear when driven over bumps and they found the problem and fixed it. It was easier to get appointment with them than the KIA Service Dept. Their fees are very reasonable!
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August 2023 by Tiffany Gunn
Let me start by saying I don’t trust mechanic shops easily. My dad has been a mechanic for over 40 years, so I’ve picked up some knowledge over the years of holding the flashlight lol. Unfortunately he lives 2 hours away, so when my Toyota Camry was vibrating at low speeds he recommended I bring it here. Chris was so helpful and knowledgeable. Didn’t try to upsell me, and it was very reasonably priced. Most of all, gave me peace of mind and that is priceless!Service: Auto engine diagnostic
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August 2023 by Parker Haines
This place is awesome!! Chris and Randy are super easy to work with and they are real straight shooters. They want give you the best service for the best price. Super high trust with masters touch!Services: Install thermostat
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July 2023 by Karin Kontak
Randy and his team at The Masters Touch always take great care of the vehicles for myself and family members. They have done repairs on 7 vehicles for us. Thank you for all that you do!!Services: Steering & suspension repair
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July 2023 by Linda Russell
Very honest people. I have know the owner Randy and Chris and Matthew for over 30 yrs they have always worked on my cars no matter what model. Definitely a good choice to trust their work.Services: Electrical repair
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June 2023 by George Richardson
I have come to The Master’s Touch several times to get work done on my car. They did an amazing job getting my car up to code to pass inspection and have it running better than it has in years. I am grateful to Chris and the rest of the crew at The Master’s Touch for helping me out and getting my car back out on the road driving. They are all super friendly and informative about exactly what they are fixing and what is going on with your vehicle. Highly recommend coming to the Master’s Touch to get your car worked on.
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June 2023 by nunya biddness
I spent $2800 on an electrical problem on my 07 Tahoe, I had to take it back twice due to the problem reaccuring. Finally it seemed as though the problem was fixed, so not the case. My so called repair only came with a 90 warranty needless to say minus my $2800 bucks I have the same problem today. And it do have a receipt for what i paid and how long was my warranty, I just don’t have it with me, it’s at home
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May 2023 by Erika Alvarez
I must say.. WE ALL know that a good mechanic is HARD to find!! BUT I am sooo VERY glad I found this place!!! They have worked on my high mileage vehicle a FEW times now and ALWAYS are great on price compared to others, they make the repairs quickly & WELL and NOT once have EVER tried to add anything on to what I needed done or tried to talk me into ANY repairs that might be costly or might not be needed…like we all worry about! These guys are awesome, I’d recommend FULLY!Services: General repairs & maintenance
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April 2023 by Ajay Dalal
This is the second time taking my car to The Master’s Touch and I’ve been very and satisfied with their service. Chris is friendly and helpful and, most importantly, they don’t try to pad the bill with services I don’t need.I’ll be taking my other car here also.Service: Oil change
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March 2023 by Vonne Velez
I can’t say enough good things about The Master’s Touch. I have used them for everything from an oil change to replacing a transmission. They were referred to me about 12 years ago and I have been using them ever since. From a 2006 Nissan Quest that they kept running longer than it should have to resurrecting a 1988 Jeep Wrangler that sat for a few years, Randy (owner) and Matthew (mechanic extraordinaire) have been wonderful to me and my vehicles. Randy tells you up front that he only uses quality parts which might increase the cost a bit but his honesty and integrity and quality of their work are always worth it. I won’t go anywhere else. Also, Chris, the guy who answers the phone - love him too!!!! (The attached photo was from a new car that I bought - they didn’t need to service it but I still wanted their approval?)
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March 2023 by Joy Bass
My family have been using Masters Touch for years. Randy is amazing & very honest. Chris is great at working the front desk. He is always so helpful on the phone.If you’re looking for a trustworthy & reasonable mechanic..look no further.Randy & his team will treat you right!Nan W.Services: A/C installation & repair
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March 2023 by Aaron Thomas
Had a coolant leak on the back of the motor. They found and repaired it. I have used them several times on different vehicles. Always honest and completed my repairs in a timely manner. They call me and keep me updated. Very pleased with them.Service: Auto water leak repair
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March 2023 by Alexandra Page (Alex)
This is the best auto shop I’ve experienced! My family is super loyal to these guys because they’re so honest. They’re great and have always done a great job. Highly suggest!Services: Brakes
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March 2023 by White Bread BBQ
Our truck’s air conditioning broke while traveling to Texas. They got us fixed and back on the road quickly! Professional and great to work with, highly recommend!!!Service: A/C installation & repair
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January 2023 by Denise Ramsey
We recently purchased a 2003 Saturn Vue with low mileage. It came with several problems, but the biggest ones were it wouldn't stay running and all parts are obsolete.After trying to get the vehicle running ourselves, I researched Saturn repair shops online and found "The Master's Touch Professional Auto Repair" in Fort Worth.Randy Wood, the manager, and his office assistant, Chris, helped us out with getting our vehicle finally operating correctly.The shop found a rebuilt BCM unit (body control module) that it needed (and we couldn't find the unit online ourselves) - which is also an obsolete part, and they installed it and reprogrammed it to work in our vehicle.However, it was a rebuilt / used item, and it failed within about two weeks.No problem, we had it towed back in to the shop by our insurance company, and Randy got right on it diagnosing the problem. He found the BCM unit was not working. He contacted the company who he bought it from originally, and they refunded the purchase. Then he contacted another rebuilder and bought another BCM rebuilt unit. The second unit was installed and reprogrammed to work in our vehicle. All the work was done under warranty.Mr. Wood even had to pay a programmer 3x to reprogram the two BCM modules he had purchased for our vehicle, but we were only charged 1x for it - the first time it was done.We also had him do a general inspection of this vehicle after we mentioned the brakes squealed and so did the power steering when turning the steering wheel. He said we had brakes, but they were cheap, and the power steering unit was leaking oil. We had his shop replace the brakes and again he had to find a good used power steering unit since like we said - all parts are obsolete.His shop was professional and informative. Mr. Wood called us personally and kept us up-to-date on all repairs and new issues. We own Ramsey's Rods and Restoration for the last 31 years in Fort Worth, and we usually handle our own personal vehicles in our shop. However, this vehicle was too new to be in our shop, and with obsolete parts I need to find another good automotive repair shop.All I can say at this point in my review is that I told Randy Wood when I walked out his door, now I know a reputable, ethical and professional auto repair shop for all my other current model needs.Services: Steering & suspension replacement
