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February 2024 by C A
first, they gave my cat to someone else. next, their customer service and listening skills are terrible. got a cat tnr’d and turns out she had an upper respiratory. i called tcap to see if i could buy antibiotics off of them and the woman on the phone said i had to bring the cat in. so i rushed in before the vet left (mind you. i have a FULL TIME job) so i could get the cat seen for meds. i get there only to be told that they can’t provide me any meds bc it’s not surgery related. i get that but WHY DIDN’T YOU YELL ME THAT OVER THE FREAKING PHONE????? if you morons asked the right questions and didn’t seem like you hated your jobs and acted like talking to customers was such an inconvenience you would have been able to save you and me so much time and frustration. absolutely irksome. get it together, tcap. ffsEDITED: you gave MY PERSONAL cat to someone else and i waited 2-3 hours for the person you gave my cat to to return. my cat had a dental last year (go ahead and find my name in your database and please check that with the dental manager; exact date was 10/2 so you don't think i'm lying lol). and while the dental tech manager was apologetic, she was the ONLY one who apologized. not the medical director, the clinic manager, not even the person who gave my cat to someone else to even came out to apologize. it's either laziness or complacency. and don't try to pretend you care by saying "someone reached out" bc no one has or will and i don't expect anyone will at all.
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February 2024 by Jeremy Tutle
I consider an average experience to be 3 stars. I give them 2 starts due to the fact that I scheduled 2 different appointments with them that vanished from the system. They don’t really have a way to make it right other than schedule you another month out. After this happened twice to me I gave up.
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February 2024 by Chas Pigg
Only place I take my cats! The Smerken fist-bumpin flerkn! And Morris Gump!
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January 2024 by Beckie Hummel
I am so grateful for for TCA,P and have been using them for many years
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January 2024 by Haley Ruble
The staff were great with education! I would def recommend!
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January 2024 by Brian Johnson
Great Service, Friendly Employees, and a wonderful service they are providing. If you have a. Animal that needs to be neutered or spayed, Texas Coalition for Animal Protection is the place to go.Remember Folks that's coming from a Texan, Adios
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January 2024 by JIll H.
I don't think I have ever had a negative experience here, ever... These guys helped me fix a scheduling mistake I made and I am truly grateful for their efforts! TONYA in scheduling gets "EMPLOYEE OF THE DAY" from me bc she was so professional and helpful. She obviously cares! TY Tonya! I bring several TNR kitties to these guys, and can't say enough good! THANK U, TCAP FOR HELPING ME AND ENTIRE STATE OF TEXAS!!!
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January 2024 by Katie Thomason
This place and the staff are a godsend. They are knowledgeable, efficient, and truly seem to care about your pets (rather than using animals to make money). Service prices are the best you’ll find. Give them a donation too, if you can - you’ll still have more money in your pocket than going anywhere else.
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January 2024 by Alex Caban
Super friendly staff, easy and relatively quick.
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January 2024 by Mircea Volosen
Great place to have your pet spayed
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January 2024 by Darin Cooley
I took our dog there to get spayed. Everyone was nice, the place was clean and well organized. Her surgery had no complications. The low cost surgery really helped us out, too.
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December 2023 by Steph F
Clean facility and friendly staff.
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December 2023 by Sam Hayes
Took my kitten here to be spayed, even though there were quite a few people in line, the staff moved quickly getting to everyone. They were all super nice as well. Pickup was a breeze and all looks like it went well with the surgery. 10/10 would recommend.
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December 2023 by Bob Lawblaugh
They were so helpful and the process was quick. Thanks so much!
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December 2023 by Bill Mcculley
I love this organization
