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February 2024 by Storm Winter is coming!
Brianna and Jared were the most helpful sales reps that I have met in a very long time. Brianna was very welcoming when I came into the store. She made me feel really at ease when I was trying out each bed it didn’t seem as awkward laying on a bed in the store with strangers lol. Jared was very helpful with helping me select the accessories for my bed. He even went as far as to tell me the story on how the beds are made When he visited one of their manufacturing facilities. It was the best store experience that I’ve had in a long time. I will definitely recommend this location to anyone who is in the market for buying their first Tempur-pedic.
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February 2024 by Shirley Rasberry
This store is amazing!! Jerrad, the store manager, is so knowledgeable and helped us choose the right mattress for us. We learned so much from him about our sleep patterns and how a mattress affects our body aches and pains. Definitely recommend the store and Jerrad to anyone looking for a new mattress. Looking forward to getting our new Tempurpedic mattress soon.
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December 2023 by Angela Morrison
I bought a mattress in March.. it was labeled as medium firm, but just after the time limit to return it, it became super soft ..so much that I would sink into it at night and not be able to move. It was stifling and so hot and uncomfortable. I wasted $4000. I ended up buying a mattress from Sam’s Club for less than 1000 and it’s much, much better. The other complaint I have about this company is that the promotion they had going on when I bought the mattress was $200 worth of free product. I wanted a pillow. They didn’t have the pillow I wanted in stock. So they ordered it. It has never arrived. I’ve called the store three times, stayed on hold with customer service for so long. And I’ve even stopped by the store in person. No one was able to tell me anything or help me. Its December now, still no pillow. If I could give this company zero stars, I would.. go buy a cheaper or higher quality mattress anywhere else but here. You will regret spending money with this company.
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December 2023 by Clifford B
Such a great, informative experience. Jerrad addressed every concern and question to make sure we picked the right mattress.
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October 2023 by Jung Kim
We were satisfied with the friendly and detailed explanations and because we felt like we were shopping just for us without being disturbed.
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July 2023 by kasey king
Henry was very helpful, insightful, professional and polite.
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March 2023 by Betsy Offill
Sales rep extremely knowledgeable and amazingly patient! I love my new Tempur-Pedic!!
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November 2022 by Elizabeth Ulloa
Would definitely recommend TP Flagship for buying a mattress. The setup was intuitive (not too overwhelming with options). The store manager at this location, Jerrad Angle, was genuine in facilitating our decision, clarifying any questions along the way. We walked away feeling confident in our choice and excited to get some quality sleep!
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September 2022 by Susan Fillmore
Tina was an excellent salesperson- she was well informed about all the products & lots of fun. We have owned our previous tempur pedic for 20 years & are looking forward to our new one.
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July 2022 by Bradley Simpkins
Service was superb from Ms. Tina Thompson! Very professional and very knowledgeable about the products ! I definitely look forward to doing business with her again!
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July 2022 by Sylvan Rodriguez
I had the best experience picking out pillows. Kendra was so helpful in picking out the right size and firmness. I’ve already told friends to come here to buy mattresses and pillows and I’ll be back to pick up sheets for my bed!
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July 2022 by Paige marcoux
Reggie was absolutely fantastic, he was able to answer any questions we had and steered us in the right direction.
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July 2022 by Allen Ledezma
Reggie made the bed shopping experience awesome and we did not feel pressured to buy anything, he wanted to make sure that my wife and I found exactly what we where looking for. After shopping around and trying out other beds we returned the following week to purchase a Medium Hybrid mattress and can't wait for it to arrive. I definitely recommend that anyone shopping for a mattress stop by the store and talk to Reggie.
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June 2022 by Christine Doran
Reggie was awesome! So knowledgeable and helpful! We found the perfect mattress. He knew the answers to all our questions and made the process go super smoothly. Definitely ask for Reggie!
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June 2022 by Sal Limas
Reggie was very knowledgeable and helpful. He did an exceptional job identifying what we needed in a mattress. If you need a knowledgeable and friendly expert, ask for Reggie.
