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October 2024 by Heather Mabutas
I don't usually write reviews, but Tim went above and beyond in helping me find the perfect pillow. He patiently guided me through trying different types and sizes, which was essential since I struggle with neck and shoulder pain. Thanks to Tim’s expertise and recommendations, I finally found the right one. I've always used Tempur-Pedic pillows, and whenever I tried to switch to cheaper alternatives, they only made things worse, causing more neck pain and sleepless nights. I visited the Tempur-Pedic store at the Tehama Ridge Shopping Center off of 35W and North Tarrant Pkwy, where they're currently offering a Buy 1 Get 1 Free sale until Monday, 10/14! That was the cherry on top, and I couldn't be happier. I'm so excited to sleep pain-free again and enjoy sweet dreams. Thank you, Tim – I can't express my gratitude enough. This truly feels like a dream come true!
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October 2024 by Dorothy Elizabeth Clark
Walked into the Tempur-Pedic Store to begin the process of replacing my old Tempur-Pedic mattress and frame (downsizing). Tim was there to explain and help me. He was kind, worked at my pace while I asked questions and tried various mattresses out. After I made my choices, he followed through with phone calls to make sure my delivery was smooth ( it was) and then called a few weeks later to see if was satisfied ( very!).
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September 2024 by nomnom
Tim was very knowledgeable and helpful on making our selection for a new mattress.
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August 2024 by Kimberly Stewart
Tim was great, we went in with an idea of what we wanted and he helped walked us through the differences as well as the pros and cons of each option. Tim was great with our kids too and didn’t make us feel like they weren’t welcomed, which has happened to us before. We’re looking forward to the bed we chose to be delivered here shortly! If you’re looking for a new bed, take time to go the store and learn before making your purchase, it’s worth the visit!
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August 2024 by Jessica Burdick
Great customer service! Always have the friendliest staff here, they are so welcoming and helpful. Highly recommend
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August 2024 by Jacob Banda
Highly recommend this location!!! Tim went above and beyond during our buying experience and ensured they could beat sleep number right up the road. We did have one issue (not related to Tim or the store, but with the delivery team). Even though this store is not directly involved with the delivery people- they still made it right and are dropping off goodies tomorrow. The fact Tim is going out of his way like this to ensure our experience ended on an amazing note is phenomenal. Definitely recommend buying a bed from Tim the man!!! Thank you so much Tim and thank you Tempur Pedic for making our experience that much more amazing.
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August 2024 by Nikhil Talluri
The manager was incredibly patient and took the time to help us understand everything about their mattresses. His assistance was invaluable in helping us choose the perfect mattress for my pregnant wife. He was extremely friendly and accommodating, ensuring we felt comfortable and well-informed throughout the entire process. This exceptional service truly made our day. Highly recommend!
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July 2024 by Corky McLean
Excellent service and we love the luxe breeze. Recommend this mattress to anyone that asks!
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July 2024 by Amet Reyes
Great experience and I love my breeze pillows and sheets.
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July 2024 by john whitford
The staff was incredibly knowledgeable and helped me find the perfect mattress for my needs. Highly recommend!
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July 2024 by Megan Whitford
Great experience! I highly recommended this store.
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July 2024 by gregory joyce
I visited the store at Presidio Town Crossing. Tim was very helpful in helping me choose what was right for me.
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July 2024 by jonathan healey
Great experience from start to finish. I appreciate Dylan’s support. He was exceptional.
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July 2024 by Enrique
I'm new to buying pillows and beds, I went in and was fitted by Tim W. for a pillow. It was my first experience in a store like this and was very impressed with the service. I will be back to purchase a bed. He was well versed on the matter.
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July 2024 by Larry Armijo
Mr. Tim Want was very professional and courteous had a good knowledge of your products and provided excellent service