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January 2024 by Seve
Came in to buy my first pair of Tecovas tonight. Already had my sights set on a specific boot and the woman that helped let me try on several different sizes to narrow down which works best for me. They ended up not having the size/color combo I wanted, but I was able to very easily place an order in store and have them delivered to my doorstep for free. The employees are great.
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January 2024 by Emily David
The boots are amazing quality. Got my husband a pair for our anniversary. A young guy at the counter helped me pick out a great pair. They have the smell of leather for sure, and i love the look of these boots!
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January 2024 by Jon Thomas
Great service. Great quality.
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January 2024 by Aaron Mains
Called into another store and they said that this store had stock of the “Nick” boot that I was interested in… Store employees were able to pull the pair of boots and made the transaction seemless.. They got them shipped very quickly and were in perfect condition..Can’t say enough good things about the team over at the Fort Worth store.. Will visit next time I’m in the area..
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January 2024 by Sierra Gomez
Heidi & the whole management team are awesome! I bought a pair of boots that I was unsure if the size would work. Heidi assured me that I could exchange if I didn’t like the fit. I wore them for 4 hours & they were waaaay too small, so I went back to exchange them. It’s not their usual policy to exchange worn boots, but they made an exception & ordered the size I needed!!! I am so impressed with the customer service & everyone’s positive attitude in the store!
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January 2024 by Travis Pranschke
Stopped in to get a cowboy hat that I had drove from two other Tecovas stores in the metroplex that said they had my size & was holding it only to find they didn’t. The team was wonderful & restored my faith in Tecovas after being disappointed at the other locations. Alex, Dylan, Ethan & Michael took the time to verify they actually had the right size and then stayed after hours to not only process the sale but to customize the hat with a brand for me & refused multiple attempts to tip them for their efforts.This Fort Worth location will get all of our business moving forward based on the above & beyond customer service that Alex and the rest of the team provided tonight. If your managers or corporate office is reading this, please take care of these guys the same way they take care of your customers.
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January 2024 by Momma Mac
Jonathan was great to work with!! Go see him at Tecovas Ft. Worth!! These boots are beautiful ?!!
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January 2024 by Cassie Reyes
I buy plenty of boots but will only ever do it on-line moving forward. I went to exchange a dress, and the male salesperson walked away leaving me there after I had been waiting for at least 15mins while he was tending to someone else. Luckily, one sales lady assisted when I made eye contact with her. This is the second time, I have gone in this particular Tecovas and was ignored. I don’t go in there to NOT get shoes, this location is horrible.
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January 2024 by David Gleason
If there’s better treatment at a boot store, I can’t find it. They treat you like family here.
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January 2024 by Christina Hamilton
WOW! What an experience! Went in for a pair of boots for my daughter and had the most amazing experience! Even met a lovely couple in town from Virginia who helped me by trying on a boot to make sure I chose the right size! It was a lively and fun atmosphere and will definitely be back! My daughter loves her boots!
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January 2024 by Christopher Mullaney
Cool place, boots and clothing are exceptional and prices are fair... Just wish they would start making 4E width shoes for my Fred Flintstone feet...
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January 2024 by Don Cooper
This place has fantastic Tacos at a great price for old town Ft Worth! Large selection of Tacos! The shrimp is fantastic and the service is great!
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December 2023 by Ricky Wright
Friendly people, easy to deal with and great selection.
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December 2023 by A P
Very courteous, friendly, attentive and knowledgeable personnel that provide a luxury shopping experience and made buying my first pair of cowboy boots a breeze.
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November 2023 by Rudy C
Trying out Tecovas for the first time and I can definitely say I am impressed with boot product, the stores and the staff. Bought the Black Cherry Caymans for my birthday but those Cherry Crocodiles have my name on them too! ?