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December 2023 by Tate Roberson
I have been with TCCU for many years and have loved every second of it! Staff is wonderful and always willing to help. I will be a life time member for sure!
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December 2023 by Jesse Shaw
Excellent customer service that is easy to reach by app or phone! Been here 20+ years and they keep improving. Kind people who own issues so I don’t have to! And auto loans are so easy to do we have stopped shopping anywhere else!
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December 2023 by Dawn Cortez
Ms. Maria Martinez assisted me with my loan. She was very professional, knowledgeable and expedited the loan to my satisfaction. I appreciate her willingness to answer all my questions. Thank you, Ms. Martinez! She is an asset to TCCU.
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December 2023 by Kimya Ward
TCCU has always been very helpful in meeting my needs. The staff is very knowledgeable, kind , and compassionate when assisting me. So grateful to be apart of the TCCU community.
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November 2023 by Westley Cramer
Tccu always knows how to fix my problems. Staff is ALWAYS courteous, and know most people by name. I like that. Loan rates are decent, the app works well, and I rarely have an issue with anything. When I do, refer to the first sentence. I couldn't ask for a better bank to be with!!! Shout out Jeremy, Jessica, Jenny, Amanda, and anyone else I missed. Thank you guys for everything!
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October 2023 by Janette Carrillo
Tarrant county credit union cars for their clients! They helped me catch up to my payments without penalties! Their customer service is professional and just over the top great! Millie helped me all the way through with my account and I will continue to bank with them! I highly recommend banking with Tarrant County credit union!
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October 2023 by Amanda Sanchez
I love banking with Tarrant County Credit Union. I have my car loan through them and have no complaints whatsoever. Hit a rough spot this year and they were very willing and able to help! I definitely recommend them.
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October 2023 by Andra Butcher
Millie Perez has been such a big help. She has been so patient and responsive. I really appreciate her and everyone else that has assisted me.
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September 2023 by Kim B
The team at TCCU downtown saved the day. I drove from Austin to take care of some banking issues due to a death in the family, and not only did they help me sort out the process but they did it with a smile. These days it's rare to encounter a team as courteous and professional as this one. Thank you for remembering that your actions can be a life event for someone else. I appreciate you.
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September 2023 by Cindy Torres
I just want to share what a wonderful experience I had with the new loan manager Millie. She’s a breathe of fresh air! Great Customer Service skills. I almost took my business elsewhere. I’m so glad you joined the Tarrant County Credit group and the NEW manager! Congratulations!
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August 2023 by Sylvia Durante
I always have great service especially with my "teller"young Man. I have trouble remembering name's but his teller # is DC-001 he's always helpful.. He is a great Teller. Thank You All for having a great credit union.
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August 2023 by John
I needed a personal loan to pay off 2 credit cards. I applied online and received a response the same day. After completing the process and digitally signing the loan documents, the money was in my TCCU checking account the next morning. This couldn’t be any quicker or easier to do. I LOVE Tarrant County Credit Union!
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August 2023 by Fleur .DeLys
I have been banking with TCCU - Texas for over 10 yrs and I’m so glad I do. Today I want to particularly recognize Ms. Maria Martinez for her outstanding customer support, knowledge and care. She so went above and beyond to take care of my needs I can’t thank her enough. One more reason for not changing my banking institution. Thank you ??
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August 2023 by JohnShara Price
I used to be 100% satisfied and loved banking here until they wanted to charge $6 a month for Zelle through their bill pay service. I was able to use this free service for free as designed using my bank debit card but now that they partnered with Zelle, they attached it to Bill Pay and charge to use it. I don't see how they think this is fair or an ethical thing to do. They are charging customers for a free service.
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August 2023 by Michele H
I had such an amazingly positive experience with Tarrant County Credit Union, Maria specifically, that I now want to open up an account there and become a member because the surety I feel with how I, along with my finances, will be handled was so abundantly clear from the moment I called the wrong banking institution and was warmely greeted and assisted woth my inquires. Although Tarrant County Credit Union turned out not to be the bank I was looking for, Maria personally and patiently answered all of questions, helped me track down the right answers and bank, and even followed up with more helpful information that I hadn't found on my own. We all want someone helpful and insightful when dealing with banking issues & Maria /Tarrant County Credit Union are just that. Looking forward to having TCC Union with Maria's guidance being my new Credit Union & banking institution of choice. I have been with the same bank for more than 20 years & never thought I'd even consider another avenue, but now I am. Thank you Maria! You are the gold standard of communication within the banking systems
