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February 2024 by Manuel Trevino
Wife taking her car weekly
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December 2023 by Demi Wright
Vacuums don't work as well as they use to.
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December 2023 by David Pedigo
This is not a full service car wash
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October 2023 by Natalie Stephens
This car wash caused damage to our car ($3000 worth). We have the video footage of the piece being ripped off my car, the employees found the piece in the car wash, and they manager/owner is refusing to fix what they messed up. I would never recommend visiting this car wash. It has been a nightmare for us.
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October 2023 by J Bowerman
Wash is very rushed. They won’t let you go back through if your car is super dirty. I went the other day, I have two vehicles on my membership, and the guy came out very rudely and said your membership is cancelled. I asked him why/how did it get cancelled and he couldn’t tell me. He kept calling me boss which is patronizing. I was going to ask him to fix my membership, but that was the second time people were rude to me there after just one month of subscription.
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October 2023 by Mr Wolfgang
Decent price for unlimited plan. Free vacuums.
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October 2023 by Dawson
Quick fast easy wash and a clean car will be back.Services: Auto detailing
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October 2023 by Annie Kinser
First time using the car wash I got a giant screw in my tire going through the wash. I immediately went to the front desk to let them know and to fill out a claim after my tired pressure dropped immediately after exiting the wash. The manager left a vm saying they were not responsible. The manager did not offer anything to make up for the money spent to repair the tire nor offered to make up for the first terrible experience.
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September 2023 by Troy Sanders
Very clean and wasn't crowded at all. Vacuums had great pressure as well
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August 2023 by Rowdy Hall
Good car wash and vacuums. A bit expensive
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June 2023 by Justin Tingle
Great car wash. Like that they clean the back and front first. Convenient location. Mark was very helpful.
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May 2023 by Troy Lureman
I usually go to Bucces but didn't want to make the longer drive and needed a wash. I paid for The Works ($20) and felt like I shouldn't have to check it based on my experiences at other places. I was very wrong. There were multiple sections of my vehicle that were missed completely. The front end and windshield are still covered in bugs, side skirts not cleaned, wheels and tires not cleaned. The back end was not cleaned at all.I noticed this when I got home but was not going to drive back that night, and I read online that Katie's (just like almost all others) had a 5-day guarantee. I guess that doesn't apply to this location as I went back and asked what I could do, and they said nothing they could do since I didn't say something on the same day and that they had no such guarantee. If I wanted it washed again, I would need to pay again even though it wasn't done correctly the first time.I'll just ensure I go to bucces to get the quality needed as this place does not ensure quality, and then when shown their issues, they don't stand behind their policy stated on their website.
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May 2023 by Steve Dean
They need towels
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May 2023 by Savanna Wileman
They do not honor a Katie's membership if it was not established at their location.
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March 2023 by Bill Ferrel
Pretty good experience. A bit slow due to only one staff person to do all duties. He was running his hinnie off, but too much for one person. Vacuums are great!
