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April 2024 by kimberly jones
Excellent customer service Elizabeth LaToria love this bank make me me feel like family ALWAYS
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April 2024 by Brypto Saur
Always a great experience at this bank
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April 2024 by Ricky Johnson
I've been bankung here for 20 something years and I love it. Angela and the Poly team are amazing.
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April 2024 by Glen Smith
This location is fantastic. The employees are like my family and I love every one of them. They all have lovely personalities.Great customer service.
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March 2024 by Bridget Washington
Angela is such a wonderful and kind individual. Whenever we call upon her to do community outreach work, she has never turned us down. We appreciate her willingness to provide vital and important information for the good of the community and our clients here at AOC. She is trustworthy and a great business Woman.
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August 2023 by Sear Antonio
Angela and her team were so kind and helpful throughout the check endorsement period. Highly recommend them, great customer service.
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July 2023 by Eric Feldt Jr (ProTex Remodeling)
Great People!
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June 2022 by Mary Reed
A greatbank always receive great service.thank you.
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February 2022 by Monica Wilson
I went through the drive through and I needed change for a big bill this past week.
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September 2021 by John Henderson
They always have good service they're there to help you and everything you need anything you're going throughSouthside Bank is there For You The greatest Bank I ever had to help me with everything that I was going throughHi guys thanks for everything
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August 2021 by Clara Martinez
I love my bank, When I went in there this morning the whole staff was very welcoming!!! Shout out to Miss Olivia for helping me out with my credit card issues ??? it’s a little bank, but it’s like family ! I don’t ever have to wait, I just sign my checks and go they have excellent customer service that’s for sure!!!
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August 2020 by Jane H.
This bank decided to change their bill pay software. All of the credit cards, phone bill, internet service, etc. bills that were being automatically paid got screwed up. I started receiving emails and phone calls asking why i had not paid my bills. When they converted, they gave the accounts weird names like my Mastercard showed up as SWE card. I had to make several phone calls and all i got was "Sorry". The final straw was my cell phone bill is not able to be automatically paid so I will have to monitor and go in every month and change the payment amount. And, all the payment history is gone. Terrible system.
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February 2020 by Tasera Harris
This bank has awful customer service, if I could rate them 0 stars I would! They will hold your funds without any legitimate reason as to why! To top it all off the customer service agents they have working in the call center “helping” customers is the most horrendous display of customer service I have ever experienced!!!!!!!
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October 2019 by Juan Gonzalez
I came in to open an account at 1:30 in the afternoon and they had no one in the whole building to open a account. Told me to come back at 3.
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December 2018 by Lillie McGhee
They are always curtious & fast customer service. I ⤠my Bank
