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April 2024 by John Lopez
All the Staff is great. However, this is the second time Norma has provided above and beyond banking services.
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April 2024 by chas taipale
Norma always takes great care of us. Love the Atmosphere!
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January 2024 by Kent Chaffin
Just used the atm
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January 2024 by Kathy Walters Shadrix
Very nice, but kinda on their own schedule. Don't be in a hurry. I still like this bank.
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January 2024 by Tiffany Perryman
I needed to get an business account open and went to this branch at 3:40 pm and the branch manager Norma stayed until both accounts were opened. She didn't rush or have an attitude. We look forward to banking here.
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January 2024 by Monica Wilson
I went there to inquire about fraudulent activity with my checking account.The Staff was efficient, friendly and professional.
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September 2023 by Victor Montoya
I really like the customer service Nora Norma and Brenda are excellent professional and may friend's take me out of any doubt they serve excellent
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September 2023 by David Frisby P.C. (Leon de Tejas)
Been at this Southside location since it opened. I walk in and the staff greet me by name. They have given me Christmas cards and other holiday goodies. I call, they recognize my voice! Can’t get that from a big box bank automated teller! Nice to have a piense of small town life in the big city. Highly recommend!!
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September 2023 by Eric Martin
Not your B of A or that other bank Ch$#T. This is a real bank that is HANDS DOWN all about the customer and the relationship. You matter......PERIOD.This past year my families life changed forever. I had to go down the rabbit hole of qualifying for long term benefits with the state. I had to create special accounts, move money, and several times I needed bank statements. Furthermore, there were specific deposits I was not sure what they were. I put in several phone calls to the Medical District branch, and so on.....Norma is an excellent manager, very personable.....just a beautiful sole that loves to help people. Nora is my "go to" banker as well, always a pleasant experience. I love to give her a hard time and joke with her.....and last but not least, we shall not ever forget about Charlene!!!! I feel strongly that woman smiles even when she is sleeping. She is always so kind and just a sweetheart. This is really a great bank and they are all so kind and can help with all your banking needs.I recently needed a loan. I called Norma, told her what I was thinking. She made it happen. Literally that easy to work with. My advice is to move your money to Southside and build a relationship. A great bank indeed!!!!!!!!
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August 2023 by Cory Carver
Love love love this branch! Always an enjoyable experience with the tellers and bankers. We’ve done business with Southside for years and have received top-tier customer service at every turn; from opening accounts to CDs, loans, and notarizing documents, they have always served us well. Stopping by the branch to make deposits is always quick and convenient, and I enjoy the personable conversations and care that they show (shoutout to Charlene)!
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August 2023 by Louie Papaliodis
The branch manager and all of the staff at the Medical District Office are the best! They are consummate professionals who offer great customer service. In addition to providing great service they also do the extra things that make you feel appreciated. They are always the first birthday card I receive and they celebrate other life events like the birth of children. I can’t recommend them enough for both personal and business banking needs. Norma and her crew are awesome!
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August 2023 by Sophia Gordon
The banking business world needs more banking service professionals like the manager at the Pennsylvania location. The body (employees) is always, always, always a direct reflection of the head (managers, supervisors). The manager does exemplary works in maintaining a beautiful professional warm welcoming banking environment and banking experience for customers. Everyone at this location genuinely demonstrate awesome professionalism, patience, poise, and A-1 customer service. Great team of professionals!!! Continued success to each of you, bountiful blessings for many more years of success.
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July 2023 by Michael Tedder
Management & Staff has been extremely pleasant every time I visit the Medical District Branch, they always seem to be in a good mood and thats not the norm these days!! They really show that they care about the customer.. GREAT JOB!!
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July 2023 by Reco Roy
Absolutely love this branch and everyone there! Everyone is always so friendly and acknowledge each people’s by there names. Thank you to the whole staff for all you’ll do. I especially want to say thank you Ms Norma, Mr. Ricky Patterson for all there help you both provided for me. Out of all the banks I’ve been to this branch is so awesome! Thank You’ll and God Bless You’ll ?❤️
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July 2023 by Phillip F.
I’ve been banking at this location for about 10 years. The tellers are always super nice and Norma and Ken are always friendly and go above and beyond to help the customers!
